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Participant
June 18, 2023
Question

All Creative Cloud installed Acrobat won't open?

  • June 18, 2023
  • 1 reply
  • 1138 views

Double click on Acrobat icon, nothing

Click on open Acrobat from Apps in Cloud, nothing

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1 reply

AkanchhaS8194121
Legend
June 30, 2023

Hi @charlesb64789873 

 

We apologize for not addressing your issue on time.

If you are still experiencing the same issue, please try the troubleshooting steps suggested below:

The installation for Acrobat might have been corrupted. So, you need to do a clean install here.

  • Close CC desktop app
  • Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat installer from here:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

 

Let us know if that helps!

 

Thanks,

Akanchha