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_Chris_Holm_
Participant
July 25, 2001
Question

ANNOUNCEMENT: New Doc Box Plugin Available

  • July 25, 2001
  • 368 replies
  • 30660 views
Intertrust has released an updated version of its Doc Box plugin for Adobe Acrobat 5.0 and Acrobat Reader 5.0.

Users that require the Intertrust digital rights management system in order to open secure pdf files are encouraged to download the new plugin. This new plugin also fixes problems for people who had system or debugger conflicts with the Doc Box plugin.

http://pdf.intertrust.com/support/

NOTE: This update is not supported on Windows 95. If you are using Windows 95 and are having issues with DocBox.api, simply remove any and all instances of this plugin. You can find the plugin by doing a search for "docbox.api" on your system.

Chris Holm

Product Support Manager, Acrobat
      This topic has been closed for replies.

      368 replies

      Show previous replies
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      _W_T_Allen_
      Participating Frequently
      October 1, 2001
      Take your computer back to the store because you are too incompetent to operate one.

      Either that or read the 5,000 other posts that give the answer.
      _
      _Bruce_Frederick_
      Participant
      October 1, 2001
      The Doc Box plugin fix didnt work for me! I get:

      ACRORD32 caused an invalid page fault in
      module DOCBOX.API at 0137:37030597.
      Registers:
      EAX=816da630 CS=0137 EIP=37030597 EFLGS=00010206
      EBX=0000000c SS=013f ESP=009ee2c0 EBP=009ef05c
      ECX=02415010 DS=013f ESI=019b6390 FS=0f27
      EDX=00000000 ES=013f EDI=00000000 GS=0000
      Bytes at CS:EIP:
      8b 42 08 89 85 c8 f2 ff ff 8b 4d fc 03 8d c8 f2
      Stack dump:
      37052160 00100010 00100010 00100010 00100102 00200102 01010102 00100048 00100010 00100010 00100010 00100010 00100010 00100010 00100010 00100010

      I have completely uninstalled all versions of Reader and reinstalled 5.01. (Before and after installing the new version of Doc Box!)

      I have a 200MHz Pentium running Windows 95 and Internet Explorer 5.5.

      Now what do I do?
      _
      _Christopher_E__Brown_
      Participant
      October 1, 2001
      Couldn't hoit!
      _
      _Tom_Geschwender_
      Participating Frequently
      October 1, 2001
      Do you actually think someone would read it, or comprehend it if they did?
      _
      _W_T_Allen_
      Participating Frequently
      October 1, 2001
      I doubt that would help.
      _
      _Christopher_E__Brown_
      Participant
      October 1, 2001
      I love this thread. After a few weeks, it's still going strong.

      Absolutely amazing, indeed! :)

      Why don't they update the initial post to recommend deleting the docbox.api file if it still doesn't work after installing the update?
      H
      Harron_K_Appleman
      Inspiring
      October 1, 2001
      Absolutely amazing.
      _
      _Patrick_Gannon_
      Participant
      September 30, 2001
      I downloaded Adobe Reader v5.0.1. Application will not load ... get error message "ACRORD32 caused invalid page fault in module DOCBOX.API.

      I also download the doc box update as posted in this forum ... did not help.

      Please advise on what to try next!!
      Thank you.
      Patrick Gannon
      morganmusic@110.net
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      _Aandi_Inston_
      Participating Frequently
      September 30, 2001
      Patrick, DELETE DOCBOX.API.

      Aandi Inston
      _
      _Tom_Geschwender_
      Participating Frequently
      September 28, 2001
      I would have done that earlier, but the search engine was indexing.
      _
      _sonic_
      Participating Frequently
      September 28, 2001
      Sure, get all technical about it why don't ya!
      Show more replies
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