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_Chris_Holm_
Participant
July 25, 2001
Question

ANNOUNCEMENT: New Doc Box Plugin Available

  • July 25, 2001
  • 368 replies
  • 30660 views
Intertrust has released an updated version of its Doc Box plugin for Adobe Acrobat 5.0 and Acrobat Reader 5.0.

Users that require the Intertrust digital rights management system in order to open secure pdf files are encouraged to download the new plugin. This new plugin also fixes problems for people who had system or debugger conflicts with the Doc Box plugin.

http://pdf.intertrust.com/support/

NOTE: This update is not supported on Windows 95. If you are using Windows 95 and are having issues with DocBox.api, simply remove any and all instances of this plugin. You can find the plugin by doing a search for "docbox.api" on your system.

Chris Holm

Product Support Manager, Acrobat
      This topic has been closed for replies.

      368 replies

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      _Tom_Geschwender_
      Participating Frequently
      September 26, 2001
      Dunstan,

      You have NOT been paying attention!

      This update will NOT work with Win95. Acrobat 5.0 isn't even supposed to work with Win95A.

      Get rid of the docbox.api file.
      _
      _Dunstan_Sorhaindo_
      Participant
      September 26, 2001
      Dear Sir/Madam:

      I recently uninstalled Acrobat reader 3 and installed Acrobat 5 on a Windows 95 platform. When attempting to read a downloaded PDF document I receive an error message:
      ACRORD32 caused an invalid page fault in module DOCBOX.API at 0137:37023915 Registers:....

      I installed the corrective software( Interlink...) as was suggested but to no avail.

      Could you please help me?

      Thanks

      Dunstan Sorhaindo
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      _sonic_
      Participating Frequently
      September 26, 2001
      Now get the frock outta here!
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      _Tom_Geschwender_
      Participating Frequently
      September 26, 2001
      Well, at least I finally found some comfortable shoes to go with my frock! Back to the dragging.
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      _sonic_
      Participating Frequently
      September 26, 2001
      >I have 9.2 and OSX, but there is no Creare Adobe PDF in FrameMaker, which is what I am using. There is a Save As Adobe PDF, but everyone knows not to use that, so it's drag, drop, drag, drop. It's a real drag.

      ahhhh, yes, Create Adobe PDF does not work in 9.2 when run as Classic in OSX.

      Looks like you're stuck, haha:~P
      _
      _Tom_Geschwender_
      Participating Frequently
      September 26, 2001
      Everybody gets at least one docbox.api if they install Acrobat and/or Reader 5.0. It's an integral part of the download.

      Use Start>Find>Files and Folders to locate it/them, the delete them from there.

      Sonic,

      I have 9.2 and OSX, but there is no Creare Adobe PDF in FrameMaker, which is what I am using. There is a Save As Adobe PDF, but everyone knows not to use that, so it's drag, drop, drag, drop. It's a real drag.
      S
      Seanb_us
      Inspiring
      September 26, 2001
      Seriously?? If you are getting the docbox.api error, then you must have the docbox.api files installed.

      I would think . . ..

      Am not sure about your download problem. Are you behind a firewall that is restricting your ability to download? Go to http://www.adobe.com and follow the Get Acrobat Reader links.

      Sean

      sean@quodata.com
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      _SUSAN_OWENS_LEE_
      Participant
      September 26, 2001
      Hi Tom me agin I just read all the massages about this Acrobat and I get Delete Delete Delete, but since I never download the doc plugin I have noting to delete. And I still cannot download the reader. So what now. I have Windows ME
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      _Tom_Geschwender_
      Participating Frequently
      September 24, 2001
      William,

      Readers usually reside in harmony on the same computer, as long as they are in different folders, but obviously, yours is acting up.

      What I would do is search the knowledge database (SEARCH buuton in upper right corner of this page, select the Entire Site radio button) for the manual removal instructions for 3 and 4, remove them completely, then download and install Reader 5.0.1. If you search these forums for manually remove you will find exact instructions on how to make sure you get every last bit of the old Readers out of your system.

      Gary,

      I bet you have Win95. Upgrade don't work. Delete delete delete.
      _
      _W_T_Allen_
      Participating Frequently
      September 24, 2001
      Please
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