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_Chris_Holm_
Participant
July 25, 2001
Question

ANNOUNCEMENT: New Doc Box Plugin Available

  • July 25, 2001
  • 368 replies
  • 30660 views
Intertrust has released an updated version of its Doc Box plugin for Adobe Acrobat 5.0 and Acrobat Reader 5.0.

Users that require the Intertrust digital rights management system in order to open secure pdf files are encouraged to download the new plugin. This new plugin also fixes problems for people who had system or debugger conflicts with the Doc Box plugin.

http://pdf.intertrust.com/support/

NOTE: This update is not supported on Windows 95. If you are using Windows 95 and are having issues with DocBox.api, simply remove any and all instances of this plugin. You can find the plugin by doing a search for "docbox.api" on your system.

Chris Holm

Product Support Manager, Acrobat
      This topic has been closed for replies.

      368 replies

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      _Jane_Karakashian_
      Participant
      September 17, 2001
      Thank you so much for the tips on deleting the DOCBOX! It works!
      _
      _W_T_Allen_
      Participating Frequently
      September 17, 2001
      Older versions of only Reader are available.

      Just to clarify, before we get the "I looked on the FTP site but all I could find was Reader, not the full version" posts.

      Not that answering the question has ever stopped people from asking it again, but it's worth a shot.
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      _M_Robinson_
      Participant
      September 16, 2001
      Again. Is 4.05 available?
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      _Aandi_Inston_
      Participating Frequently
      September 16, 2001
      Older versions are on Adobe's FTP site ftp://ftp.adobe.com/ which
      seems to be broken right now.

      Aandi Inston
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      _Tom_Geschwender_
      Participating Frequently
      September 15, 2001
      For the 127th time, THE DOCBOX UPDATE DOES NOT WORK WITH WIN95, ANY VERSION!

      Just delete it and get it over with. You don't need it, it doesn't do anything, and if you ever do need it, you will have to update your operating system to use it.
      _
      _steinber1_
      Participant
      September 15, 2001
      I've also been getting the docbox.api error...I downloaded the patch, installed it and still got the same error. I use win 95, not sure if A, B or neither.

      Is it possible for Adobe to make 4.0 available again?

      E. Steinberg
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      _Aandi_Inston_
      Participating Frequently
      September 16, 2001
      steinber1 <stynee@mediaone.net> wrote:<br /><br />>I've also been getting the docbox.api error...I downloaded the patch, installed it and still got the same error. <br /><br />Then delete DOCBOX.API, as has been hinted more than once.<br /><br />Aandi Inston
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      _M_Robinson_
      Participant
      September 15, 2001
      Having same problems as everyone else.Deleted DocBox.api,Downloaded DocboxInstaller update (I thought,Couldn't find it later).Now I get cannot find Acrobat External Window message. Wazzup? M.Robinson
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      _Tom_Geschwender_
      Participating Frequently
      September 13, 2001
      >>Anyways, I removed 5.0 and am now back to 3.0...yeah!!! everything works now!!!!<<

      Yeah, until he gets the infamous ColorSpace error. Then he'll be back!
      _
      _jackdem_
      Participant
      September 13, 2001
      Hey Chris Holm, you acrobat dude!!!

      Why don't you just update your message from July and tell eveyone to delete docbox, say a prayer and forget about using netscape. Anyways, I removed 5.0 and am now back to 3.0...yeah!!! everything works now!!!!
      _
      _Tom_Geschwender_
      Participating Frequently
      September 10, 2001
      David,

      Maybe you are using a Win95 OS?

      Reader 5.0 is NOT supposed to work with Win95A (it usually does, but it's not supposed to) and the docbox fix doesn't work with Win95B, so either Win95 OS requires removal of the docbox.api(s).
      _
      _david_b_allen_
      Participant
      September 10, 2001
      Hey! I deleted all (5) copies of docbox.api and now my reader loads...YEA! Maybe the docbox update pgm needs some work? thanx
      dave
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