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_Chris_Holm_
Participant
July 25, 2001
Question

ANNOUNCEMENT: New Doc Box Plugin Available

  • July 25, 2001
  • 368 replies
  • 30660 views
Intertrust has released an updated version of its Doc Box plugin for Adobe Acrobat 5.0 and Acrobat Reader 5.0.

Users that require the Intertrust digital rights management system in order to open secure pdf files are encouraged to download the new plugin. This new plugin also fixes problems for people who had system or debugger conflicts with the Doc Box plugin.

http://pdf.intertrust.com/support/

NOTE: This update is not supported on Windows 95. If you are using Windows 95 and are having issues with DocBox.api, simply remove any and all instances of this plugin. You can find the plugin by doing a search for "docbox.api" on your system.

Chris Holm

Product Support Manager, Acrobat
      This topic has been closed for replies.

      368 replies

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      _david_b_allen_
      Participant
      September 10, 2001
      What to do if it still does not work?
      Installed new plugin... did not work.
      removed new plugin, acrobat, restarted computer, Installed acrobat, new plugin... still got the same error! How do I go back to 4.0? that worked!
      dave
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      _Tom_Geschwender_
      Participating Frequently
      September 10, 2001
      Why bother Chris? You'd just end up with a second topic: RE:Chris Holm's Post with 200 people asking why they can't post to the topic, and/or ranting and raving about Adobe not fixing the problem.
      _
      _sonic_
      Participating Frequently
      September 10, 2001
      That'll teach ya:~)
      _
      _Chris_Holm_Author
      Participant
      September 10, 2001
      Next time I'm making this a "Read Only" post. :-)
      _
      _Clint_Harris_
      Participant
      September 8, 2001
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      _Clint_Harris_
      Participant
      September 8, 2001
      I have the same problem Debra Bowen describes in post #147. I get ACRORD32 invalid page fault in module DocBox.API when I try to open Acrobat Reader 5.0. The error appeares during start-up when it reaches the "Initializing DocBox.API..

      W T Allen told Debra to delete all instances of DocBox.ATI in post #150.

      How do you delete DocBox.API?
      _
      _Aandi_Inston_
      Participating Frequently
      September 9, 2001
      > How do you delete DocBox.API?

      Use START > Find > Files to locate all files called DOCBOX.API then
      delete in the normal way (right click, Delete).


      Aandi Inston
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      _Tom_Geschwender_
      Participating Frequently
      September 8, 2001
      No, they'll all want the OFFICIAL Adobe response
      H
      Harron_K_Appleman
      Inspiring
      September 8, 2001
      Delete docbox.api.
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      _W_T_Allen_
      Participating Frequently
      September 7, 2001
      Do you think we could get some sort of bot that automatically posts "Delete docbox.api" after every new post to this topic?
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      _Debra_Bowen_
      Participant
      September 7, 2001
      That worked, Thank You !!!
      Show more replies
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