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Participant
July 25, 2001
Question

ANNOUNCEMENT: New Doc Box Plugin Available

  • July 25, 2001
  • 368 replies
  • 30660 views
Intertrust has released an updated version of its Doc Box plugin for Adobe Acrobat 5.0 and Acrobat Reader 5.0.

Users that require the Intertrust digital rights management system in order to open secure pdf files are encouraged to download the new plugin. This new plugin also fixes problems for people who had system or debugger conflicts with the Doc Box plugin.

http://pdf.intertrust.com/support/

NOTE: This update is not supported on Windows 95. If you are using Windows 95 and are having issues with DocBox.api, simply remove any and all instances of this plugin. You can find the plugin by doing a search for "docbox.api" on your system.

Chris Holm

Product Support Manager, Acrobat
    This topic has been closed for replies.

    368 replies

    Participating Frequently
    September 7, 2001
    Delete all instances of docbox.api
    Participant
    September 6, 2001
    I just downloaded Acrobat 5.0 reader yesterday. Everytime I try to use it, It gets to- initializing DOCBOX api and then the illegal operation window pops up. I have already found the update at Intertrust and downloaded update docbox plug in. I am still getting the message. Here is what it says-- ACRORD 32 caused an invalid page fault in module DOCBOX.API at 0337:3723915 I know I have done something wrong---Help.
    Participating Frequently
    September 6, 2001
    Intertrust made the crap, but Adobe sells/distributes it.

    Shame on both of them.
    Participant
    September 6, 2001
    I salute Sherri S for taking the time to thank me for my post. As Mark Twain said, a man can live for 3 or 4 months on a good compliment. It strikes me that W T Allen has the most insight. As a result of his last post I am going to get on with my life and not worry about this particular plug-in as a result of his declaration that I will not miss it ever. Hooray! Nevertheless, it is still pretty sloppy for Adobe/Acrobat to put out something with such an irritating and time wasting flaw in it. Please don't respond to the message because I am never coming back to this forum until I have another problem.
    Cheers,
    Mark
    Participating Frequently
    September 4, 2001
    Tom's "special."
    Participating Frequently
    September 4, 2001
    I have no problems WT. Only challanges.
    Participating Frequently
    September 4, 2001
    Your problems are unique, Tom.

    You are a marvel of modern psychiatric medicine.
    Participating Frequently
    September 4, 2001
    Everyone really thinks their problems are unique.
    Inspiring
    September 4, 2001
    Perhaps the meaning of the phrase "Answers to Frequently Asked Questions" is unclear.
    Participating Frequently
    September 4, 2001
    Why do we even have a FAQ?