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_Chris_Holm_
Participant
July 25, 2001
Question

ANNOUNCEMENT: New Doc Box Plugin Available

  • July 25, 2001
  • 368 replies
  • 30660 views
Intertrust has released an updated version of its Doc Box plugin for Adobe Acrobat 5.0 and Acrobat Reader 5.0.

Users that require the Intertrust digital rights management system in order to open secure pdf files are encouraged to download the new plugin. This new plugin also fixes problems for people who had system or debugger conflicts with the Doc Box plugin.

http://pdf.intertrust.com/support/

NOTE: This update is not supported on Windows 95. If you are using Windows 95 and are having issues with DocBox.api, simply remove any and all instances of this plugin. You can find the plugin by doing a search for "docbox.api" on your system.

Chris Holm

Product Support Manager, Acrobat
      This topic has been closed for replies.

      368 replies

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      _Laurie_McCluskey_
      Participant
      August 22, 2001
      Thanks for the deleting the "docbox.*" tip! I tried downloading Reader twice to make sure that my computer hadn't messed up the downloaded files. Reader 5.0 works great now!
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      _Dagmar_T__Otzinger_
      Participant
      August 21, 2001
      Thanks to Nina mac Laughlin. Also operate with Win95 Was hesitant about deleting docbox.api. But it really works.

      Thanks again.
      _
      _John_Vowles_
      Participant
      August 21, 2001
      I have just installed Acrobat Reader 5.0 to use with IRS PDF files. Will not work. IRS Web says Plugin detected but there's an error; plugin will not initialize. I have been the Docbox plugin with Intertrust and re-installed it as Docbox.old. Has not solved problem. They can't help more - they say contact Adobe! My installation includes G2 plugin with flash. What can do to solve problem?
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      _Aandi_Inston_
      Participating Frequently
      August 21, 2001
      Did you DELETE docbox.api? If you didn't, try it.

      Aandi Inston
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      _Nina_McLaughlin_
      Participant
      August 21, 2001
      Thank you to Tom & W.T.!
      Deleting the docbox.api stuff is definitely the way to go!
      I'm glad I listened to you guys and not the product support
      guy, 'cause I'm still using ol' Win '95 and wasting time is
      NOT my favorite thing.
      For those who panic easily:
      Just use the "find files or folders" feature on the start
      menu, search for docbox, select all the files it finds,
      and delete 'em.
      It's really just that simple.
      Thanks again!
      H
      Harron_K_Appleman
      Inspiring
      August 20, 2001
      Absolutely amazing.
      _
      _W_T_Allen_
      Participating Frequently
      August 20, 2001
      *pulls out hair*
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      _Andrew_Booker_
      Participant
      August 20, 2001
      I have the following error whilst trying to run Acrobat 5.0:

      ACRORD32 caused an invalid page fault in
      module DOCBOX.API at 0137:37030597.
      Registers:
      EAX=81690218 CS=0137 EIP=37030597 EFLGS=00010206
      EBX=0000000b SS=013f ESP=009ee2c0 EBP=009ef05c
      ECX=028ac010 DS=013f ESI=019b7920 FS=3e7f
      EDX=00000000 ES=013f EDI=00000000 GS=0000
      Bytes at CS:EIP:
      8b 42 08 89 85 c8 f2 ff ff 8b 4d fc 03 8d c8 f2
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      _William_Schommer_
      Participant
      August 19, 2001
      Thanks forum for helping with my problem on Acrobat Reader 5.0 with Win95.
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      _W_T_Allen_
      Participating Frequently
      August 19, 2001
      >I would like to ask an elementary question: Why can't I run Adobe reader 5.0 on my Windows 95 computer, with the IE browser?

      For the same reason you can't use it on your DR-DOS 5 or Windows 3.1 machines, either. Because Acrobat Reader 5 is for use with Windows 95 OSR2 and later.

      That would include:

      Windows 95 OSR2
      Windows NT 4 SP5, SP6, SP6A
      Windows 98
      Windows 98 Second Edition
      Windows ME
      Windows 2000
      _
      _Tom_Geschwender_
      Participating Frequently
      August 15, 2001
      Say good night Bud!
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