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Participant
January 11, 2022
Question

Cannot download anymore my Acrobat PRO DC - HELP

  • January 11, 2022
  • 1 reply
  • 273 views

Hi Guys, purchased 4 years ago a full time licence as a student, for Acroibat Pro DC - which installed on a mac.

I now updated the mac but cannot find anywhere on adobe.com where to download a new file to install the SW on my new mac! They just want to sell a subscription, which is not ok to me as just need this time to time and purchased a lifetime licence. Thank you very much.

BTW my version is 2015 Version (Classic) - 2015.006.30527.

Love&Peace

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1 reply

Amal.
Legend
January 11, 2022

Hi Alessandror

 

Hope you are doing well and sorry for the trouble. I have checked the Adobe account linked with the Adobe ID you are using on this community and found that you have registered the product.

 

Please try the steps below and see if that works for you:

  • Sign in to https://account.adobe.com/products.
  • In Registered products, note the serial number for your application and click on Download button and follow the onscreen instructions.

 

 

 

 

 

 

 

Hope it will help 

 

Regards

Amal