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Participant
April 19, 2024
Question

E-Signature Preparation Modifies Fillable Field Font Size

  • April 19, 2024
  • 2 replies
  • 519 views

Adobe Acrobat Standard 2024.002.20687 64bit

I have a fillable form PDF. In Adobe, I fill in some of the fields, go to Fill & Sign, Request e-signatures, fill in email and name, and click Prepare document. The e-sign processing of the document changes the size of the font in the fillable fields (text boxes) dramatically. It seems to be maximizing the font to the size of the text box.

Check boxes are also affected and even cleared in some case.

 

Text boxes filled prior to esign processing

Text boxes after esign processing

What the esign recipient sees

How the esign document looks to me in the cloud.

 

 

This topic has been closed for replies.

2 replies

Participant
June 4, 2024

Same issue, fillable form - once request e-signature fonts in fillable fields are enlarged and do not display properly.  We tried using other fonts, check it is embedded. Same issue. 

Thom Parker
Community Expert
Community Expert
April 19, 2024

Why not create the form as an e-Sign document?  That way no prep is needed. 

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often