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Beginnerediting
Participant
August 1, 2023
Question

Edititing pdf doc with ariel font turns font into source sans pro

  • August 1, 2023
  • 2 replies
  • 504 views

Hi, I'm new to editing pdf files. But downloaded the Adobe app for trying out editing functions. I have a pdf with ariel font that I wanted to edit with some new text and numbers. My problem is that fontsize on what I edit will not by as original and font changes on what I edit to source sanse pro. I love the idea beeing able to editi a pdffile, but in my case it's a bit frustrating when it doesn't work proper and result doesn't look professional. Just now it's more efficient in my case to just rewrite whole document from beginning instead of editing. Wanted to ask this q direct to support but only way possible is here? Thanks for suggestions or solutions in advance. 

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    2 replies

    B
    BeginnereditingAuthor
    Participant
    August 2, 2023

    Uppdate after almost 50min on adobe chat support i finally got some help and answering on my q. Ariel font is not supported in the android app adobe reader edit pdf acrobat premium.

    But Adobe support tells it's  supported in Acrobat Pro a desktop Application where you can edit, print, scan and have more features for extra monthly fees. While sitting waiting for answer in supportchat yd and beeing transferred to a new person every prx 10min also socalled the "dedicated team". Think maybe the dedicated team is more a selling team that is dedicated to sell you more software as a solution and not answer the actual support q, But when i reached the 5th person i got the correct info but that was after 50 min jez.  I also googled a bit and if u have word on a newer pc u probarbly can edit a pdf with ariel font. I don't have a pc but will borrow one and just try it out if it works. But must say that im not impressed by the adobe support. Is it the purpose that other adobe users act volunteers supportworkers for free in this community? Maybe adobe should hire adobe expertusers from community  instead?  Or maybe special adobe super users could act support workers could answer q here in community as a part of the adobesupport would maybe save users lots of time.  Reg ariel font it looks like that font have been a problem for several years back for many adobeusers in community so maybe it doesn't work in Acrobat Pro either even adobe tells so? If it doesn't maybe the easiest way is just not to make any new futuredocs with ariel font regarding editing problems with this specific ariel font. Which font r "hasslefree" regarding future editing and looks a bit like ariel maybe some superusers in community know and can recommened? 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 2, 2023

    thanks for the update.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 1, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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