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February 15, 2018
Answered

File Menu Spacing too Big

  • February 15, 2018
  • 2 replies
  • 1406 views

I did my best to take a screenshot...  I am using Windows 10 with all updated and Adobe Acrobat Pro with all updated.  I do not have a touch screen and all my scaling is set to 100% non-touch.  When I access the File Menus in Adobe Acrobat the spacing between commands and in general the size of the file menus, when expanded, are too large for the UI/UX.  I have tried all settings and nothing has worked.

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Correct answer Paramjeet

Hi,

Snapshot is not suggesting if File menu is too large. Could you please share snapshot of the issue with other application windows open alongside with Acrobat/Reader , for example file explorer. This would help in comparing.

Acrobat DC Continuous, Acrobat 2017, Acrobat Reader DC Continuous, and Acrobat Reader 2017 supports dynamic dpi scaling. Could you please follow below mentioned steps and tell if this fixes your issue?

a. Ensure "Override high DPI scaling behavior. Scaling performed by" is unchecked.

    Right-click on Acrobat Reader DC icon.

    Choose Properties

    Select Compatibility tab

    Uncheck the box for "Override high DPI scaling behavior.  Scaling performed by:"

b. Preference "Scale for screen resolution(restart required)" is set to 'Auto-Detect'.

    Open Acrobat/Reader.   

    Go to Edit > Preferences > General

    Select 'Auto-Detect' for preference 'Scale for screen resolution(restart required)'

Thanks,

Paramjeet Yadav

Acrobat Team

2 replies

Dave__M
Community Expert
Community Expert
February 20, 2018

My interface looks exactly like your screenshot, for what that's worth.  I don't see anything out of the ordinary with what you are showing in the screenshot.

Dave

Paramjeet
Adobe Employee
ParamjeetCorrect answer
Adobe Employee
February 20, 2018

Hi,

Snapshot is not suggesting if File menu is too large. Could you please share snapshot of the issue with other application windows open alongside with Acrobat/Reader , for example file explorer. This would help in comparing.

Acrobat DC Continuous, Acrobat 2017, Acrobat Reader DC Continuous, and Acrobat Reader 2017 supports dynamic dpi scaling. Could you please follow below mentioned steps and tell if this fixes your issue?

a. Ensure "Override high DPI scaling behavior. Scaling performed by" is unchecked.

    Right-click on Acrobat Reader DC icon.

    Choose Properties

    Select Compatibility tab

    Uncheck the box for "Override high DPI scaling behavior.  Scaling performed by:"

b. Preference "Scale for screen resolution(restart required)" is set to 'Auto-Detect'.

    Open Acrobat/Reader.   

    Go to Edit > Preferences > General

    Select 'Auto-Detect' for preference 'Scale for screen resolution(restart required)'

Thanks,

Paramjeet Yadav

Acrobat Team