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Participant
October 17, 2023
Question

Form Setting in Preferences keeps changing back after I exit Acrobat

  • October 17, 2023
  • 1 reply
  • 710 views

I keep changing a setting in Acrobat and it keeps resetting every time I reopen Acrobat. The option is Preferences > Forms > Automatically calculate field values. I keep unchecking it and then every time I reopen Acrobat it is checked off again. Is there a way to make it stick? I had also unchecked "Automatically detect Form Fields" and that stayed unchecked. I have tried changing it while I have a document open, and I have also tried changing it with no documents open, and then quitting Acrobat right afterwards and reopening it as that usually works for other Adobe programs, but it is not working now.

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1 reply

Amal.
Community Manager
Community Manager
October 17, 2023

Hi @kdrakehart1522 

 

Hope you are doing well and thanks for reaching out.

 

Would you mind sharing the version of the Adobe Acrobat and the OS you are using? To check the version go to Help > About Acrobat. 

 

Also, the new version of Acrobat (23.06.20360 is now available. Please try updating the application from the help menu > Check for updates and reboot the computer once and see if that helps.

 

Let us know how it goes.

 

~Amal