patriciag99422944

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Question

PDF Signature

Forum|Forum|7 years ago
March 13, 2019
4 replies
1935 views

When I send a pdf for signature it shrinks to be very small and I can't see how to magnify it, can you help please

Security digital signatures and esignatures

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Test Screen Name

Legend

Not a problem. I wasn't sure if you were getting the button.

Test Screen Name

Legend

Thanks for that. I'm not seeing anything unexpectedly small on that. Do you just mean the page you are trying to sign, you're seeing the whole page and want to zoom in on part of it? If so, I have a Zoom in button at the bottom:

patriciag99422944Author

Participating Frequently

Many thanks for your help, I will use the zoom button (sorry I was looking for an option at the side or the top)

It was just that when I view the PDF it is full screen but when I send for signature it is a lot smaller but the zoom will fix that. Sorry if I wasted your time

Kind regards

Patti Goulborn FCCA

[Details removed by the moderator]

patriciag99422944Author

Participating Frequently

Legend

Hi Patriciag,

Would you please help us with more details on the issue?

Please let us know the application you are using to send the document for signature.

Share the exact workflow you do to send the file.

As you have mentioned above, when you send the document for signature, it shrinks. Are you referring that the document shrinks?

If yes, would you please share the screenshot of the screen where the file shrinks?

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

We will be waiting for your response.

Regards,

Meenakshi

patriciag99422944Author

Participating Frequently

Good morning

Thank you for coming back to me. The steps I take are

Open PDF file (opens normal size)

Send for signature

Insert email address

Next

Then when the next screen comes up showing the pdf it is very small and har to see the signature boxes, I cant see a zoom option. Screen shot to follow

Kind regards

Patti Goulborn FCCA

[Details removed by the moderator]