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Penny25879869qllq
Participant
March 22, 2023
Question

PDF with embedded links

  • March 22, 2023
  • 1 reply
  • 732 views

Can't open the link!  I designed a flyer in CANVA, downloaded it to Acrobat Reader, and the embedded link works there.  Once it's attached to an email, you can't access the link.  What am I doing wrong?  I receive emails with flyers with links enabled, and I would like to do the same.  I'm new at this, thanks!

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    1 reply

    try67
    Community Expert
    try67Community Expert
    Community Expert
    March 23, 2023

    Are you opening the file inside a browser? If so, the issue is with whatever PDF plugin is used in your browser, most likely.

    P
    Penny25879869qllqAuthor
    Participant
    March 24, 2023

    No, opening in the email itself.  The document is attached there, but when testing the cursor hovers over the link but doesn't engage; can't open.  I've attached the document so you can see for yourself.

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