Re: can't sign documents


Hi cherylp,
Sorry for the delay in response.
As per the issue description mentioned above, it seems you are getting "incorrect password" when trying to sign a pdf using digital certificates. As you mentioned, you changed the password, you need to supply the newly created password to sign the pdf.
You may also create new digital ID using the stpes given in the following help document:
Let us know if you have a further query.
Shivam
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.