Save as Adobe PDF does nothing (Adobe Acrobat Pro DC)

Question

I just installed Adobe Acrobat Pro DC on my Mac which has MacOS Mojave.

I tried all Micrsoft Office apps (Word, Outlook, etc...) and whenever I use Save As Adobe PDF, the Save As Adobe PDF.app shows up and asks for the pdf settings (Standard) and file location but then nothing happens.

I look for the file that should be created and nothing could be found.

I enabled the "Enable Automator Actions for Third Parties". Also, when I go to the privacy settings, I can't find Adobe Acrobat in the Automation field.

Could you please help me with this?

Amal. · Answer

Hi there

Hope you are doing well and sorry for the trouble.

What happens when you try to save as the PDF file? Do you get blank screen? If yes, please go to Edit (Win), Adobe Acrobat (Mac) > Preferences > General > Uncheck 'Show online storage when saving file' and 'Show online storage when opening file' > Click OK and reboot the computer once.

Let us know if you are referring to something else.

Regards

Amal

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