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Participant
July 22, 2020
Answered

Search with no results "Adobe Acrobat has finished searching the document. No matches were found."

  • July 22, 2020
  • 1 reply
  • 8177 views

I am using Adobe Acrobat Pro-DC 2020 version. I would be able to explain much better overcall. What's say? I just turned off it while back. It's a licensed version by the organization. 

The figure 7,281,409 exist there and when I am typing the number, it shows me in the suggestion in the search bar, when I click it, I get a pop-up message stating matches not found. I am able to get the search done on free version on my mobile. 

 

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Correct answer Tariq Ahmad

Hello,

 

You may try  "Purge Cache":
To do that go to: Acrobat's Preferences from Edit>Preferences>Search> Clear the search cache by clicking on 'Purge'.
Also, you may try resetting preferences if the above suggested doesnt work: https://community.adobe.com/t5/acrobat/how-to-reset-preference-settings-in-acrobat/td-p/6499709

Thanks,

Tariq

 

 

1 reply

Tariq AhmadCommunity ManagerCorrect answer
Community Manager
July 22, 2020

Hello,

 

You may try  "Purge Cache":
To do that go to: Acrobat's Preferences from Edit>Preferences>Search> Clear the search cache by clicking on 'Purge'.
Also, you may try resetting preferences if the above suggested doesnt work: https://community.adobe.com/t5/acrobat/how-to-reset-preference-settings-in-acrobat/td-p/6499709

Thanks,

Tariq

 

 

Tech-nolAuthor
Participant
July 22, 2020

Team I did above changed in preferences, it's working fine now, I'll let you know if further help is required.

Participant
August 29, 2022

Purging did not woprk, and reluctant to try second method. Using Windows 10.