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Participant
July 21, 2023
Question

Tried to cancel my subscription by any means , but for no avail

  • July 21, 2023
  • 1 reply
  • 257 views

, Indeed the service has been stopped but the billing is still running and couldn't stopped the montly charges.

It seems that Adobe doesn't have control or customer service .

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Community Manager
July 21, 2023

Hi @david31218533hvae 

 

Hope you are doing well and thanks for reaching out.

 

This issue could be better handled by our billing team. I have shared more details in private message please check .

 

~Amal

Participant
July 27, 2023

Hello! I want to delete my plan in Adobe Pro. I wrote several times in the chat and there they constantly redirect me to where I need to go.