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Participant
June 14, 2024
Question

Why can't Acrobat default to the Free Viewer when I doesn't find an active license?

  • June 14, 2024
  • 1 reply
  • 183 views

I opereate regularly more then 2 computers on my Adobe CC license, (home, Office and 2 Laptops) which is not a problem with most programs with the dynamic activation. However with Acrobat I need an acticve license just to view a document. With the prevalence of the PDF Format for distribution of documents it is really annoying to reactivate the license just to quickly read one file.

 

It is not possible to have the free Viewer and Adobe CC in any form on the same computer.

 

Why can't Adobe default to the viewer when it doesn't find an active license? Someone without a license can install and use the Acrobat Viewer on as many computers as they like.

Parallel!

For free!

 

Why am I penalised for having an Creative Cloud license, in that I can only use it on 2 computers? 

 

I look forward to your response.

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Community Manager
July 2, 2024

Hi there

 

Hope you are doing well.

 

The 64-bit application is a unified application for Acrobat and Acrobat Reader. If you have installed Acrobat Reader 64-bit and you purchase an Acrobat subscription, the Acrobat Reader 64-bit application will upgrade to become a fully functional Acrobat 64-bit application.

For more information please check the help page (https://adobe.ly/3L7VBbq)

 

Thanks

Amal