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Adobe Acrobat X Pro cannot be set as default program to open .pdf files. How can I do it, please?

New Here ,
Feb 08, 2016 Feb 08, 2016

Hi.

Adobe Acrobat X Pro cannot be set as default program on my computer to open .pdf files.

I am using Windows 10, 64-bit. I could change the default for .pdfxml, but not for .pdf, using the Set Associations dialog in Control Panel.  Please note the default for .pdfxml, which I could change from Adobe Reader, had to be changed to Adobe Acrobat DC, not Acrobat X Pro.  I do not own the DC version.  The online Adobe tech wouldn't even talk to me about X Pro since she said it's no longer supported.

I know how to set associations, but this eludes me.  Acrobat X Pro works fine.  How can I overcome this, please?

Kindly respond to [Personal info removed by Mod: Email address] in addition to posting in this discussion.

Thanks.

Note: Please don't post any personal info on Adobe or any other public forums.

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1 ACCEPTED SOLUTION
Adobe Employee ,
May 03, 2018 May 03, 2018
LATEST

Hello Andersh,

Sorry for the delayed response and inconvenience caused. As per the description above, you want to make Acrobat Pro 9 as a default PDF viewer in Windows 10, Is that correct?

Acrobat 9 is not compatible with Windows 10 as it has never been tested on Windows 10 environment as Acrobat 9 is already declared as an End of Life and support product End of support | Reader 9 and Acrobat 9 (and earlier)

And due to this, you may face issues while trying to make Acrobat Pro 9 PDF association in Windows 10.

You may try the steps mentioned in the following Adobe article which may or may not work with Acrobat Pro 9 as the recommended version of Acrobat for Windows 10 is the latest version of Acrobat Pro DC Associate PDF files to always open in Acrobat or Reader on Windows 10

You may also refer and try the suggestion mentioned in the following Adobe discussion Unable to make Acrobat 9 default with Acrobat Reader DC installed

To download the latest version of Acrobat, you can use the Adobe URL Download Pro or Standard versions of Acrobat DC | Non-subscription

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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Adobe Employee ,
Feb 09, 2016 Feb 09, 2016

Hi sachssci2 ,

Would request you to please Right click on any PDF file from your system.Then go to properties > under general tab, using the 'change' under Opens with Set Acrobat X pro as your Default for the PDF Files on your system.

You may also change the check with Acrobat> Edit > Preferences > General > select the option "Select as Default PDF Handler"

Regards,

Yatharth 

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New Here ,
Feb 17, 2016 Feb 17, 2016

Neither of these methods works. Upon re-start, Adobe Reader is still the default to read PDFs.

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Adobe Employee ,
Feb 20, 2016 Feb 20, 2016

Hi ,

Please go to control Panel > default program  > Associate a file type or protocol with a specific program >select the file extension & then change the Program to Acrobat X pro .

Regards,

Yatharth

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New Here ,
Mar 22, 2017 Mar 22, 2017

This does NOT work in Windows 10. 

--------------------------------------------------------------------------------------------------------------------------

Please go to control Panel > default program  > Associate a file type or protocol with a specific program >select the file extension & then change the Program to Acrobat X pro .

-----------------------------------------------------------------------------------------------------------

This does NOT work in Windows 10.

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New Here ,
Mar 12, 2018 Mar 12, 2018

I have the same problem with association top pdf with adobe acrobat pro 9 in w10

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Adobe Employee ,
May 03, 2018 May 03, 2018
LATEST

Hello Andersh,

Sorry for the delayed response and inconvenience caused. As per the description above, you want to make Acrobat Pro 9 as a default PDF viewer in Windows 10, Is that correct?

Acrobat 9 is not compatible with Windows 10 as it has never been tested on Windows 10 environment as Acrobat 9 is already declared as an End of Life and support product End of support | Reader 9 and Acrobat 9 (and earlier)

And due to this, you may face issues while trying to make Acrobat Pro 9 PDF association in Windows 10.

You may try the steps mentioned in the following Adobe article which may or may not work with Acrobat Pro 9 as the recommended version of Acrobat for Windows 10 is the latest version of Acrobat Pro DC Associate PDF files to always open in Acrobat or Reader on Windows 10

You may also refer and try the suggestion mentioned in the following Adobe discussion Unable to make Acrobat 9 default with Acrobat Reader DC installed

To download the latest version of Acrobat, you can use the Adobe URL Download Pro or Standard versions of Acrobat DC | Non-subscription

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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