Participant

Answered

Send for Signature is not available under tools in Acrobat Pro DC

Forum|Forum|9 years ago
April 10, 2017
5 replies
14541 views

Hello,

I don't see the Send for Signature in the Adobe product that was purchased for me. When I researched it, others had the same issue, but I could not find how they resolved it. Can someone please help! I need this function for my job.

Thank you,

Arlene

Install update and subscribe to Acrobat

This topic has been closed for replies.

Correct answer Adorobat

Hi arlenea55822216,

Could you please check if Send for Signature is available under Tools?

Launch Acrobat>click Tools>type send for signature

Below is the screenshot:

If it's not there, try changing the Language under Acrobat DC Preferences:

1- Click on Edit>Preferences>Language

2- Change the Application Language and see if that works.

Below is the screenshot:

Please keep us posted with the results.

-Shivam

Adorobat

Participating Frequently

Hi arlenea55822216,

Could you please confirm the dot version of Acrobat Pro DC installed on your machine?

To do that, launch Acrobat>click Help>select About Adobe Acrobat Pro DC

Also, could you please share the Adobe ID(used for purchase)with us to investigate the issue further?

You may send the Adobe ID via private message. To send a private message, left-click on user's name and click Message.

Make sure you are logged into the forums.

Thanks,

Shivam

Adorobat

Participating Frequently

Hi arlenea55822216,

Thanks for sharing Acrobat DC version (2015.006.30306) with us.

You have Acrobat DC Classic Track installed on your computer. As mentioned above, Send for Signatures is available in the Continuous version of Acrobat DC.

You may check the versions of Acrobat available here: Release Notes | Adobe Acrobat, Reader

You may contact our Support here: Contact Customer Care , click Still need help? Contact us.

You might need to login into your Adobe account before contacting Support.

Thank You,

Shivam

E

emperorxxxiv

Participant

Hello,

I have Acrobat Pro DC, 2018.011.20040 version and still can't find the Send for Signatures option. I've tried the above ways to find this option, but to no avail. With this version are we forced to purchase Adobe Sign for this feature?

Thank you

T

Test Screen Name

Legend

I'd like to hear someone confirm that though. There are also language issues.

T

Test Screen Name

Legend

The services are available in the subscription version, as I understand it. This gives you the "continuous" version as well as a continuing subscription to the services.

A

arlenea55822216Author

Participant

This has been marked as correct, but I am still having issues.

AdorobatCorrect answer

Participating Frequently

Hi arlenea55822216,

Could you please check if Send for Signature is available under Tools?

Launch Acrobat>click Tools>type send for signature

Below is the screenshot:

If it's not there, try changing the Language under Acrobat DC Preferences:

1- Click on Edit>Preferences>Language

2- Change the Application Language and see if that works.

Below is the screenshot:

Please keep us posted with the results.

-Shivam

A

arlenea55822216Author

Participant

Hi Shivam,

I checked the tools and it is not present. I checked the language and it was defaulted English. I don't have any other options to choose. Send for signature is still not present. Any other suggestions?

T

Test Screen Name

Legend

Perhaps you have the classic (permanent license) version which does not include web services. It can of course sign, just not use web signing services. Or so I understand it.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded