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windows 10 distiller error %%[ Error: invalidfileaccess; OffendingCommand: file ]%%

New Here ,
Apr 29, 2018 Apr 29, 2018

I have a fresh install of Windows 10 Pro, Adobe distiller x Pro, 10.1.1613

Some postscript files are not distilling, I am using the /F flag when I start distiller. When the files error with the message "%%[ Error: invalidfileaccess; OffendingCommand: file ]%%".

The same files that are failing on Win10 will distill on Windows 7 with the same version of distiller and will not distill on Win10 with distiller 9.1. The only difference I can see between the Win7 distiller (that can distill the file) is that distiller is running as administrator.  When I switch distiller on Win10 to run as administrator it will not process the file, distiller seems to know it should do something (distiller opens/takes focus) but it does not process the the file or log anything.

I have tried using the Adobe clean tool to uninstall and re-install Acrobat, Windows update are up to date.

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1 ACCEPTED SOLUTION
Adobe Employee ,
May 03, 2018 May 03, 2018
LATEST

Hello MIL,

We apologize for the inconvenience caused, as per the description above, you are getting an error message "Error OffendingCommand: setdistillerparams when creating PDF from Acrobat Distiller", Is that correct?

Please refer and try the troubleshooting steps from the following Adobe articles Error OffendingCommand: setdistillerparams when creating PDF from Acrobat Distiller

You can also refer to Troubleshoot PostScript errors

You can also refer to the following Adobe discussion I get an error invalidfileaccess when distilling a postscript file in Adobe Distiller XI

Let us know how it goes and share your findings.

Regards,

Anand Sri.

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Adobe Employee ,
May 03, 2018 May 03, 2018
LATEST

Hello MIL,

We apologize for the inconvenience caused, as per the description above, you are getting an error message "Error OffendingCommand: setdistillerparams when creating PDF from Acrobat Distiller", Is that correct?

Please refer and try the troubleshooting steps from the following Adobe articles Error OffendingCommand: setdistillerparams when creating PDF from Acrobat Distiller

You can also refer to Troubleshoot PostScript errors

You can also refer to the following Adobe discussion I get an error invalidfileaccess when distilling a postscript file in Adobe Distiller XI

Let us know how it goes and share your findings.

Regards,

Anand Sri.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines