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0

Sierra and CS6 issues

New Here ,
Nov 21, 2017 Nov 21, 2017

Hello

I installed Sierra reluctantly and now premiere pro CS6 and after effects CS6 don't launch.

I have downloaded all the most recent upgrades and have tried everything on the other forums. I was hoping my Crash Log could help identify my problem. I just installed Premiere Pro CC for working with new codecs but have projects I still need for CS6, especially in After Effects.

Thanks a million

Process:               After Effects [2229]

Path:                  /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/MacOS/After Effects

Identifier:            com.adobe.AfterEffects

Version:               11.0.4 (11.0.4)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           After Effects [2229]

User ID:               501

Date/Time:             2017-11-21 11:54:11.213 -0700

OS Version:            Mac OS X 10.13.1 (17B48)

Report Version:        12

Anonymous UUID:        C598B170-601E-F664-6EDB-31E9FC3AFBF7

Time Awake Since Boot: 4900 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGABRT)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000603fffffffe0

Exception Note:        EXC_CORPSE_NOTIFY

VM Regions Near 0x603fffffffe0:

    MALLOC_NANO            0000600000000000-0000600001200000 [ 18.0M] rw-/rwx SM=PRV

-->

    MALLOC_NANO            0000604000000000-0000604000c00000 [ 12.0M] rw-/rwx SM=PRV

Application Specific Information:

abort() called

*** error for object 0x604000006300: Invalid pointer dequeued from free list

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib         0x00007fff72568fce __pthread_kill + 10

1   libsystem_pthread.dylib       0x00007fff726a6150 pthread_kill + 333

2   libsystem_c.dylib             0x00007fff724c530a abort + 127

3   libsystem_malloc.dylib         0x00007fff725d3dbf nanozone_error + 502

4   libsystem_malloc.dylib         0x00007fff725c7dac _nano_malloc_check_clear + 410

5   libsystem_malloc.dylib         0x00007fff725c7bf1 nano_malloc + 35

6   libsystem_malloc.dylib         0x00007fff725c1201 malloc_zone_malloc + 103

7   libsystem_malloc.dylib         0x00007fff725c050b malloc + 24

8   libc++abi.dylib               0x00007fff704a7628 operator new(unsigned long) + 40

9   com.adobe.AfterEffectsLib.framework 0x000000010045881c egg::dvainit::DVADeath() + 204

10  com.adobe.AfterEffectsLib.framework 0x000000010045889e egg::dvainit::GetLastTraceMessage() + 46

11  com.adobe.AfterEffectsLib.framework 0x000000010048c1d7 GetMetaPanelSuite + 7623

12  U.dylib                       0x0000000102b68c11 U_Die + 241

13  U.dylib                       0x0000000102b88f3d U_LoadFrameworkBundle + 557

14  libsystem_platform.dylib       0x00007fff72699f5a _sigtramp + 26

15  ???                           000000000000000000 0 + 0

16  com.apple.CoreFoundation       0x00007fff4adba288 __CFStringCreateImmutableFunnel3 + 3544

17  com.apple.CoreFoundation       0x00007fff4adcfb5e CFStringCreateWithSubstring + 414

18  CUDA                           0x00000001676f914a create_version_array_from_string + 250

19  CUDA                           0x00000001676f2608 cuda_driver_initializer + 2488

20  dyld                           0x000000010fad7a0a ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 420

21  dyld                           0x000000010fad7c3a ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40

22  dyld                           0x000000010fad3170 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 330

23  dyld                           0x000000010fad3103 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 221

24  dyld                           0x000000010fad22a6 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 134

25  dyld                           0x000000010fad233a ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 74

26  dyld                           0x000000010fac63e5 dyld::runInitializers(ImageLoader*) + 82

27  dyld                           0x000000010facf002 dlopen + 527

28  libdyld.dylib                 0x00007fff7241aeb6 dlopen + 86

29  COR.dylib                     0x00000001016a134a ae::gpu::VideoCard::Initialize() + 114

30  COR.dylib                     0x000000010169c643 ae::gpu::CUDACard::Initialize() + 1861

31  COR.dylib                     0x000000010169d7f5 ae::gpu::CUDACard::Initialize() + 6391

32  COR.dylib                     0x000000010169daa8 ae::gpu::CUDACard::Initialize() + 7082

33  COR.dylib                     0x000000010169fb24 ae::gpu::GPUManager::GPUManager(bool) + 436

34  COR.dylib                     0x000000010169fbf0 GPU_Birth(bool) + 32

35  COR.dylib                     0x000000010168d8c7 COR_Birth(bool, bool) + 135

36  com.adobe.AfterEffectsLib.framework 0x0000000100452aa7 CEggApp::BirthPkgGrpC(bool, FILE_ScSpecH&) + 65

37  com.adobe.AfterEffectsLib.framework 0x000000010045726d CEggApp::IEggApp(bool, bool) + 1243

38  com.adobe.AfterEffectsLib.framework 0x000000010042cda5 CEggApp::CEggApp(bool, bool, int) + 1005

39  com.adobe.AfterEffectsLib.framework 0x000000010045bee5 SetAPETerminateFunc(boost::function<void ()> const&) + 709

40  com.adobe.AfterEffectsLib.framework 0x000000010045c75d EggMain(bool, bool, bool, bool, bool, bool, char*, bool, int) + 61

41  com.adobe.AfterEffects         0x0000000100003aad main + 1677

42  com.adobe.AfterEffects         0x000000010000340c start + 52

Model: MacBookPro11,3, BootROM MBP112.0142.B00, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.19f12

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2 GB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.77.37.2.1a3)

Bluetooth: Version 6.0.0f1, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM1024F, 1 TB

USB Device: USB 3.0 Bus

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

485
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Adobe Employee ,
Dec 04, 2017 Dec 04, 2017

Hi,

I trimmed your crash log. In the future, here's how to do that. Thanks for your crash report.

Process:               After Effects [2229]

Path:                  /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/MacOS/After Effects

Identifier:            com.adobe.AfterEffects

Version:               11.0.4 (11.0.4)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           After Effects [2229]

User ID:               501

Date/Time:             2017-11-21 11:54:11.213 -0700

OS Version:            Mac OS X 10.13.1 (17B48)

Report Version:        12

Anonymous UUID:        C598B170-601E-F664-6EDB-31E9FC3AFBF7

Time Awake Since Boot: 4900 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGABRT)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000603fffffffe0

Exception Note:        EXC_CORPSE_NOTIFY

VM Regions Near 0x603fffffffe0:

    MALLOC_NANO            0000600000000000-0000600001200000 [ 18.0M] rw-/rwx SM=PRV

-->

    MALLOC_NANO            0000604000000000-0000604000c00000 [ 12.0M] rw-/rwx SM=PRV

Application Specific Information:

abort() called

*** error for object 0x604000006300: Invalid pointer dequeued from free list

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib         0x00007fff72568fce __pthread_kill + 10

1   libsystem_pthread.dylib       0x00007fff726a6150 pthread_kill + 333

2   libsystem_c.dylib             0x00007fff724c530a abort + 127

3   libsystem_malloc.dylib         0x00007fff725d3dbf nanozone_error + 502

4   libsystem_malloc.dylib         0x00007fff725c7dac _nano_malloc_check_clear + 410

5   libsystem_malloc.dylib         0x00007fff725c7bf1 nano_malloc + 35

6   libsystem_malloc.dylib         0x00007fff725c1201 malloc_zone_malloc + 103

7   libsystem_malloc.dylib         0x00007fff725c050b malloc + 24

8   libc++abi.dylib               0x00007fff704a7628 operator new(unsigned long) + 40

9   com.adobe.AfterEffectsLib.framework 0x000000010045881c egg::dvainit::DVADeath() + 204

10  com.adobe.AfterEffectsLib.framework 0x000000010045889e egg::dvainit::GetLastTraceMessage() + 46

11  com.adobe.AfterEffectsLib.framework 0x000000010048c1d7 GetMetaPanelSuite + 7623

12  U.dylib                       0x0000000102b68c11 U_Die + 241

13  U.dylib                       0x0000000102b88f3d U_LoadFrameworkBundle + 557

14  libsystem_platform.dylib       0x00007fff72699f5a _sigtramp + 26

15  ???                           000000000000000000 0 + 0

16  com.apple.CoreFoundation       0x00007fff4adba288 __CFStringCreateImmutableFunnel3 + 3544

17  com.apple.CoreFoundation       0x00007fff4adcfb5e CFStringCreateWithSubstring + 414

18  CUDA                           0x00000001676f914a create_version_array_from_string + 250

19  CUDA                           0x00000001676f2608 cuda_driver_initializer + 2488

20  dyld                           0x000000010fad7a0a ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 420

21  dyld                           0x000000010fad7c3a ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40

22  dyld                           0x000000010fad3170 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 330

23  dyld                           0x000000010fad3103 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 221

24  dyld                           0x000000010fad22a6 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 134

25  dyld                           0x000000010fad233a ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 74

26  dyld                           0x000000010fac63e5 dyld::runInitializers(ImageLoader*) + 82

27  dyld                           0x000000010facf002 dlopen + 527

28  libdyld.dylib                 0x00007fff7241aeb6 dlopen + 86

29  COR.dylib                     0x00000001016a134a ae::gpu::VideoCard::Initialize() + 114

30  COR.dylib                     0x000000010169c643 ae::gpu::CUDACard::Initialize() + 1861

31  COR.dylib                     0x000000010169d7f5 ae::gpu::CUDACard::Initialize() + 6391

32  COR.dylib                     0x000000010169daa8 ae::gpu::CUDACard::Initialize() + 7082

33  COR.dylib                     0x000000010169fb24 ae::gpu::GPUManager::GPUManager(bool) + 436

34  COR.dylib                     0x000000010169fbf0 GPU_Birth(bool) + 32

35  COR.dylib                     0x000000010168d8c7 COR_Birth(bool, bool) + 135

36  com.adobe.AfterEffectsLib.framework 0x0000000100452aa7 CEggApp::BirthPkgGrpC(bool, FILE_ScSpecH&) + 65

37  com.adobe.AfterEffectsLib.framework 0x000000010045726d CEggApp::IEggApp(bool, bool) + 1243

38  com.adobe.AfterEffectsLib.framework 0x000000010042cda5 CEggApp::CEggApp(bool, bool, int) + 1005

39  com.adobe.AfterEffectsLib.framework 0x000000010045bee5 SetAPETerminateFunc(boost::function<void ()> const&) + 709

40  com.adobe.AfterEffectsLib.framework 0x000000010045c75d EggMain(bool, bool, bool, bool, bool, bool, char*, bool, int) + 61

41  com.adobe.AfterEffects         0x0000000100003aad main + 1677

42  com.adobe.AfterEffects         0x000000010000340c start + 52

Model: MacBookPro11,3, BootROM MBP112.0142.B00, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.19f12

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2 GB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.77.37.2.1a3)

Bluetooth: Version 6.0.0f1, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM1024F, 1 TB

USB Device: USB 3.0 Bus

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

According to your crash log, it appears something is going wrong with your version of macOS Sierra and your GPU drivers. Maybe you need to either update or roll back a driver. Can you try those things?

In the future, you may want to install a second OS from an earlier time to have better stability with CS6 applications.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Adobe Employee ,
Dec 14, 2017 Dec 14, 2017
LATEST

Hi JeremyB,

Solve this issue yet? Please let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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