Copy link to clipboard
Copied
Hello
I installed Sierra reluctantly and now premiere pro CS6 and after effects CS6 don't launch.
I have downloaded all the most recent upgrades and have tried everything on the other forums. I was hoping my Crash Log could help identify my problem. I just installed Premiere Pro CC for working with new codecs but have projects I still need for CS6, especially in After Effects.
Thanks a million
Process: After Effects [2229]
Path: /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
Version: 11.0.4 (11.0.4)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: After Effects [2229]
User ID: 501
Date/Time: 2017-11-21 11:54:11.213 -0700
OS Version: Mac OS X 10.13.1 (17B48)
Report Version: 12
Anonymous UUID: C598B170-601E-F664-6EDB-31E9FC3AFBF7
Time Awake Since Boot: 4900 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000603fffffffe0
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0x603fffffffe0:
MALLOC_NANO 0000600000000000-0000600001200000 [ 18.0M] rw-/rwx SM=PRV
-->
MALLOC_NANO 0000604000000000-0000604000c00000 [ 12.0M] rw-/rwx SM=PRV
Application Specific Information:
abort() called
*** error for object 0x604000006300: Invalid pointer dequeued from free list
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff72568fce __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff726a6150 pthread_kill + 333
2 libsystem_c.dylib 0x00007fff724c530a abort + 127
3 libsystem_malloc.dylib 0x00007fff725d3dbf nanozone_error + 502
4 libsystem_malloc.dylib 0x00007fff725c7dac _nano_malloc_check_clear + 410
5 libsystem_malloc.dylib 0x00007fff725c7bf1 nano_malloc + 35
6 libsystem_malloc.dylib 0x00007fff725c1201 malloc_zone_malloc + 103
7 libsystem_malloc.dylib 0x00007fff725c050b malloc + 24
8 libc++abi.dylib 0x00007fff704a7628 operator new(unsigned long) + 40
9 com.adobe.AfterEffectsLib.framework 0x000000010045881c egg::dvainit::DVADeath() + 204
10 com.adobe.AfterEffectsLib.framework 0x000000010045889e egg::dvainit::GetLastTraceMessage() + 46
11 com.adobe.AfterEffectsLib.framework 0x000000010048c1d7 GetMetaPanelSuite + 7623
12 U.dylib 0x0000000102b68c11 U_Die + 241
13 U.dylib 0x0000000102b88f3d U_LoadFrameworkBundle + 557
14 libsystem_platform.dylib 0x00007fff72699f5a _sigtramp + 26
15 ??? 000000000000000000 0 + 0
16 com.apple.CoreFoundation 0x00007fff4adba288 __CFStringCreateImmutableFunnel3 + 3544
17 com.apple.CoreFoundation 0x00007fff4adcfb5e CFStringCreateWithSubstring + 414
18 CUDA 0x00000001676f914a create_version_array_from_string + 250
19 CUDA 0x00000001676f2608 cuda_driver_initializer + 2488
20 dyld 0x000000010fad7a0a ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 420
21 dyld 0x000000010fad7c3a ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
22 dyld 0x000000010fad3170 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 330
23 dyld 0x000000010fad3103 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 221
24 dyld 0x000000010fad22a6 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 134
25 dyld 0x000000010fad233a ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 74
26 dyld 0x000000010fac63e5 dyld::runInitializers(ImageLoader*) + 82
27 dyld 0x000000010facf002 dlopen + 527
28 libdyld.dylib 0x00007fff7241aeb6 dlopen + 86
29 COR.dylib 0x00000001016a134a ae::gpu::VideoCard::Initialize() + 114
30 COR.dylib 0x000000010169c643 ae::gpu::CUDACard::Initialize() + 1861
31 COR.dylib 0x000000010169d7f5 ae::gpu::CUDACard::Initialize() + 6391
32 COR.dylib 0x000000010169daa8 ae::gpu::CUDACard::Initialize() + 7082
33 COR.dylib 0x000000010169fb24 ae::gpu::GPUManager::GPUManager(bool) + 436
34 COR.dylib 0x000000010169fbf0 GPU_Birth(bool) + 32
35 COR.dylib 0x000000010168d8c7 COR_Birth(bool, bool) + 135
36 com.adobe.AfterEffectsLib.framework 0x0000000100452aa7 CEggApp::BirthPkgGrpC(bool, FILE_ScSpecH&) + 65
37 com.adobe.AfterEffectsLib.framework 0x000000010045726d CEggApp::IEggApp(bool, bool) + 1243
38 com.adobe.AfterEffectsLib.framework 0x000000010042cda5 CEggApp::CEggApp(bool, bool, int) + 1005
39 com.adobe.AfterEffectsLib.framework 0x000000010045bee5 SetAPETerminateFunc(boost::function<void ()> const&) + 709
40 com.adobe.AfterEffectsLib.framework 0x000000010045c75d EggMain(bool, bool, bool, bool, bool, bool, char*, bool, int) + 61
41 com.adobe.AfterEffects 0x0000000100003aad main + 1677
42 com.adobe.AfterEffects 0x000000010000340c start + 52
Model: MacBookPro11,3, BootROM MBP112.0142.B00, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2 GB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.77.37.2.1a3)
Bluetooth: Version 6.0.0f1, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM1024F, 1 TB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Copy link to clipboard
Copied
Hi,
I trimmed your crash log. In the future, here's how to do that. Thanks for your crash report.
Process: After Effects [2229]
Path: /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
Version: 11.0.4 (11.0.4)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: After Effects [2229]
User ID: 501
Date/Time: 2017-11-21 11:54:11.213 -0700
OS Version: Mac OS X 10.13.1 (17B48)
Report Version: 12
Anonymous UUID: C598B170-601E-F664-6EDB-31E9FC3AFBF7
Time Awake Since Boot: 4900 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000603fffffffe0
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0x603fffffffe0:
MALLOC_NANO 0000600000000000-0000600001200000 [ 18.0M] rw-/rwx SM=PRV
-->
MALLOC_NANO 0000604000000000-0000604000c00000 [ 12.0M] rw-/rwx SM=PRV
Application Specific Information:
abort() called
*** error for object 0x604000006300: Invalid pointer dequeued from free list
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff72568fce __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff726a6150 pthread_kill + 333
2 libsystem_c.dylib 0x00007fff724c530a abort + 127
3 libsystem_malloc.dylib 0x00007fff725d3dbf nanozone_error + 502
4 libsystem_malloc.dylib 0x00007fff725c7dac _nano_malloc_check_clear + 410
5 libsystem_malloc.dylib 0x00007fff725c7bf1 nano_malloc + 35
6 libsystem_malloc.dylib 0x00007fff725c1201 malloc_zone_malloc + 103
7 libsystem_malloc.dylib 0x00007fff725c050b malloc + 24
8 libc++abi.dylib 0x00007fff704a7628 operator new(unsigned long) + 40
9 com.adobe.AfterEffectsLib.framework 0x000000010045881c egg::dvainit::DVADeath() + 204
10 com.adobe.AfterEffectsLib.framework 0x000000010045889e egg::dvainit::GetLastTraceMessage() + 46
11 com.adobe.AfterEffectsLib.framework 0x000000010048c1d7 GetMetaPanelSuite + 7623
12 U.dylib 0x0000000102b68c11 U_Die + 241
13 U.dylib 0x0000000102b88f3d U_LoadFrameworkBundle + 557
14 libsystem_platform.dylib 0x00007fff72699f5a _sigtramp + 26
15 ??? 000000000000000000 0 + 0
16 com.apple.CoreFoundation 0x00007fff4adba288 __CFStringCreateImmutableFunnel3 + 3544
17 com.apple.CoreFoundation 0x00007fff4adcfb5e CFStringCreateWithSubstring + 414
18 CUDA 0x00000001676f914a create_version_array_from_string + 250
19 CUDA 0x00000001676f2608 cuda_driver_initializer + 2488
20 dyld 0x000000010fad7a0a ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 420
21 dyld 0x000000010fad7c3a ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
22 dyld 0x000000010fad3170 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 330
23 dyld 0x000000010fad3103 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 221
24 dyld 0x000000010fad22a6 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 134
25 dyld 0x000000010fad233a ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 74
26 dyld 0x000000010fac63e5 dyld::runInitializers(ImageLoader*) + 82
27 dyld 0x000000010facf002 dlopen + 527
28 libdyld.dylib 0x00007fff7241aeb6 dlopen + 86
29 COR.dylib 0x00000001016a134a ae::gpu::VideoCard::Initialize() + 114
30 COR.dylib 0x000000010169c643 ae::gpu::CUDACard::Initialize() + 1861
31 COR.dylib 0x000000010169d7f5 ae::gpu::CUDACard::Initialize() + 6391
32 COR.dylib 0x000000010169daa8 ae::gpu::CUDACard::Initialize() + 7082
33 COR.dylib 0x000000010169fb24 ae::gpu::GPUManager::GPUManager(bool) + 436
34 COR.dylib 0x000000010169fbf0 GPU_Birth(bool) + 32
35 COR.dylib 0x000000010168d8c7 COR_Birth(bool, bool) + 135
36 com.adobe.AfterEffectsLib.framework 0x0000000100452aa7 CEggApp::BirthPkgGrpC(bool, FILE_ScSpecH&) + 65
37 com.adobe.AfterEffectsLib.framework 0x000000010045726d CEggApp::IEggApp(bool, bool) + 1243
38 com.adobe.AfterEffectsLib.framework 0x000000010042cda5 CEggApp::CEggApp(bool, bool, int) + 1005
39 com.adobe.AfterEffectsLib.framework 0x000000010045bee5 SetAPETerminateFunc(boost::function<void ()> const&) + 709
40 com.adobe.AfterEffectsLib.framework 0x000000010045c75d EggMain(bool, bool, bool, bool, bool, bool, char*, bool, int) + 61
41 com.adobe.AfterEffects 0x0000000100003aad main + 1677
42 com.adobe.AfterEffects 0x000000010000340c start + 52
Model: MacBookPro11,3, BootROM MBP112.0142.B00, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2 GB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.77.37.2.1a3)
Bluetooth: Version 6.0.0f1, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM1024F, 1 TB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
According to your crash log, it appears something is going wrong with your version of macOS Sierra and your GPU drivers. Maybe you need to either update or roll back a driver. Can you try those things?
In the future, you may want to install a second OS from an earlier time to have better stability with CS6 applications.
Thanks,
Kevin
Copy link to clipboard
Copied
Hi JeremyB,
Solve this issue yet? Please let us know.
Thanks,
Kevin
Find more inspiration, events, and resources on the new Adobe Community
Explore Now