Can't zoom in and can't rotate images after updating to Adobe Bridge CC 2019

Question

I updated Adobe Bridge to CC 2019 a couple of days back and have been facing a couple of issues ever since:

1) I can't seem to rotate most of my RAW files. Out of 1200 files in a folder, there are about 300 which I can rotate but the rest I can't.

2) I can't zoom in to 100% view on the same images as well.

I have tried uninstalling and installing again but it hasn't helped. The same files were absolutely fine in the prior version of Adobe Bridge.

Does anybody know what's happening here?

Abhishek.Seth · Accepted Answer

Please reset preferences as per steps below:

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.
Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

jbm007 · Answer

Try clearing your preferences.

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