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Camera Raw updater fail

New Here ,
Aug 08, 2018 Aug 08, 2018

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Hi,

I have Adobe Elements 15 and every time I load the program, it waants to install camera raw 9.1 upadte, and it fails evey time. Can anyone help me solve this please. I actually never use Camera raw, but I'd like to get ths solved

thanks

Barb

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Adobe Employee ,
Aug 08, 2018 Aug 08, 2018

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Hi Barb,

As you have mentioned you are unable to update the Camera Raw plugin to 9.1 version, please download the file directly from the following link and install it: Camera Raw plug-in installer.

After this try to use Elements 15 again and share the results.

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New Here ,
Aug 13, 2018 Aug 13, 2018

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Hi Bani,

I downloaded it and it's still running an error, isd there a certain folder it should be in? I put it in adobe organizer15, should it go right into the program itself? I'm downloading the error setup now, I hope it might solve it.

thank you for your help

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Community Expert ,
Aug 13, 2018 Aug 13, 2018

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Install the newest Adobe Application Manager as explained here:

https://helpx.adobe.com/photoshop-elements/kb/update-message-reappears-elements.html

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New Here ,
Aug 23, 2018 Aug 23, 2018

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nothing seems to be working, I may just delete the photoshop elements and reload it, I have no clue, I've tried everything, thank you all for the help. It's just annoying, doesn't effect the program or anything. Adding the installer did load the installer, but it still isn't allowing the update of the camera raw.

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