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Can't Open CR2 files in Camera Raw

New Here ,
Oct 02, 2017 Oct 02, 2017

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Hi, I'm having problems with opening my CR2 files in Camera Raw. I've fully updated it and even checked that the camera used, Canon 80d, was on the list of supported cameras, which it is. What's wrong?

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correct answers 1 Correct answer

Community Expert , Oct 03, 2017 Oct 03, 2017

The 80D is supported in Camera Raw 9.5 and later

Cameras supported by Camera Raw

Which version of Camera Raw are you running? I'm guessing it's earlier than 9.5.

In Photoshop, click Photoshop (Mac) or Help (Win) > About Plug-Ins > Camera Raw.

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Community Expert ,
Oct 03, 2017 Oct 03, 2017

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The 80D is supported in Camera Raw 9.5 and later

Cameras supported by Camera Raw

Which version of Camera Raw are you running? I'm guessing it's earlier than 9.5.

In Photoshop, click Photoshop (Mac) or Help (Win) > About Plug-Ins > Camera Raw.

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