Copy link to clipboard
Copied
I have a student whose ACR 10.2 Filmstrip area appears to be an older version. There is no option to Merge to HDR or Merge to Panoramic. Any ideas?
This is probably 32-bit Windows, which does not support the merge feature.
Copy link to clipboard
Copied
Have you had them reset the Camera Raw Preferences?
Copy link to clipboard
Copied
Thanks Chuck, we'll give that a try.
Copy link to clipboard
Copied
What process version is he using? Please go to calibration panel and make sure the current version is selected.
Copy link to clipboard
Copied
I had forgotten about that feature, Adriana. I'll have her check. However, on my computer, selecting an older version only changes the Basic panel. The Filmstrip area is unaffected.
Copy link to clipboard
Copied
This is almost certainly an older version of Camera Raw. Click on the preferences icon the Camera Raw dialog toolbar and look on the title bar of the Camera Raw preferences dialog.
Copy link to clipboard
Copied
Also, what is the host application (Photoshop, Bridge, AfterEffects, Photoshop Elements, etc) and version.
Copy link to clipboard
Copied
This is probably 32-bit Windows, which does not support the merge feature.
Copy link to clipboard
Copied
My student will check her Windows system and get back to me. Thanks for the reply, Thomas.
Copy link to clipboard
Copied
Indeed. Older laptop with 32 bit OS. I have not seen a 32 bit system in class in a long time. Thanks