Histogram and image problems in camera raw

I am using Camera Raw with Photoshop CC 2018 and am having trouble with viewing the histogram.  Here's a picture of the camera raw UI for one of my pictures...

Capture.JPG

Also, if I attempt to resize the camera raw window, my picture above also becomes "garbled" just like the histogram view....

Capture2.JPG

Any suggestions on how to fix this?  I've tried re-installing the camera-raw 10.5 plugin once, and that did not help.

Thanks

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Histogram and image problems in camera raw

I am using Camera Raw with Photoshop CC 2018 and am having trouble with viewing the histogram.  Here's a picture of the camera raw UI for one of my pictures...

Capture.JPG

Also, if I attempt to resize the camera raw window, my picture above also becomes "garbled" just like the histogram view....

Capture2.JPG

Any suggestions on how to fix this?  I've tried re-installing the camera-raw 10.5 plugin once, and that did not help.

Thanks

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Correct Answer by gary_sc
Adobe Community Professional, Sep 5, 2018
Correct Answer by gary_sc
Adobe Community Professional, Sep 5, 2018

Hi Braratd,

Have you tried to turn off "Use Graphic Processor" found in the ACR preferences?

Parallel to that, what is your operating system (and what is the model of your Graphic Processor)?

Thanks,

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Re: Histogram and image problems in camera raw

Adobe Community Professional, Sep 04, 2018

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.


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Re: Histogram and image problems in camera raw

Display Driver update did not help.

Interestingly enough, opening the raw file in Lightroom Classic CC does not show this problem.  It's only with Photoshop CC 2018.

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Re: Histogram and image problems in camera raw

Correct Answer by gary_sc
Adobe Community Professional, Sep 05, 2018

Hi Braratd,

Have you tried to turn off "Use Graphic Processor" found in the ACR preferences?

Parallel to that, what is your operating system (and what is the model of your Graphic Processor)?

Thanks,

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Re: Histogram and image problems in camera raw

Hi Gary,

Turning off the "User Graphics Processor" option in the ACR preferences worked!  With that turned off, I'm able to see the histogram and image without any distortion.

Thank you!!

PS: My graphics processor (as reported by Photoshop is an "AMD Radeon R7 M270"

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Re: Histogram and image problems in camera raw

Adobe Community Professional, Sep 05, 2018

Hi Braratd,

I know that Adobe staff look at these forums and that will let them know that there is an issue with that processor.

Best,

Gary

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