Lightroom/CameraRaw.dll constantly crashing in Developer Mode

Mostly its crashing (reproducibly) when using sliders or doubleclick to set back a slider to 0.

Problemsignatur:

  Problemereignisname:    APPCRASH

  Anwendungsname:    lightroom.exe

  Anwendungsversion:    6.0.0.10

  Anwendungszeitstempel:    5523190c

  Fehlermodulname:    CameraRaw.dll

  Fehlermodulversion:    6.0.0.10

  Fehlermodulzeitstempel:    55231877

  Ausnahmecode:    c0000005

  Ausnahmeoffset:    0000000000008d93

  Betriebsystemversion:    6.1.7601.2.1.0.256.48

  Gebietsschema-ID:    1031

  Zusatzinformation 1:    cfc3

  Zusatzinformation 2:    cfc3123662363abb1f258a76ae645b0b

  Zusatzinformation 3:    9438

  Zusatzinformation 4:    94386051d4c3edf9268b34d09f191774

Pleae help / fix !

thx&rgds, Enrico

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Lightroom/CameraRaw.dll constantly crashing in Developer Mode

Mostly its crashing (reproducibly) when using sliders or doubleclick to set back a slider to 0.

Problemsignatur:

  Problemereignisname:    APPCRASH

  Anwendungsname:    lightroom.exe

  Anwendungsversion:    6.0.0.10

  Anwendungszeitstempel:    5523190c

  Fehlermodulname:    CameraRaw.dll

  Fehlermodulversion:    6.0.0.10

  Fehlermodulzeitstempel:    55231877

  Ausnahmecode:    c0000005

  Ausnahmeoffset:    0000000000008d93

  Betriebsystemversion:    6.1.7601.2.1.0.256.48

  Gebietsschema-ID:    1031

  Zusatzinformation 1:    cfc3

  Zusatzinformation 2:    cfc3123662363abb1f258a76ae645b0b

  Zusatzinformation 3:    9438

  Zusatzinformation 4:    94386051d4c3edf9268b34d09f191774

Pleae help / fix !

thx&rgds, Enrico

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Correct Answer by Mohit Goyal
Adobe Employee, Sep 6, 2018
Correct Answer by Mohit Goyal
Adobe Employee, Sep 6, 2018

Sorry to hear that. Please try resetting the Lightroom preferences back to defaults and check if that helps.

Refer the link: How to set Lightroom Classic CC preferences

If resetting doesn't help then, you need to remove Lightroom from you machine, restart your machine and reinstall it.

Here's the download link for Lightroom 6: Download Photoshop Lightroom

Regards,

Mohit

6 Replies

Re: Lightroom/CameraRaw.dll constantly crashing in Developer Mode

Hi enricoz,

We're really sorry for the crash issue. Please update Lightroom 6 to 6.14 version and check if that helps to fix this crash issue.

Here's the direct download link for the update: http://swupdl.adobe.com/updates/oobe/aam20/mac/AdobeLightroom-6.0/6.14/setup.dmg

Let us know the results.

Regards,

Mohit

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Re: Lightroom/CameraRaw.dll constantly crashing in Developer Mode

It doesnt crash instantly anymore, but still...this time immediately after i did auto-rotate a picture:

Problemsignatur:

  Problemereignisname:    APPCRASH

  Anwendungsname:    lightroom.exe

  Anwendungsversion:    6.14.0.10

  Anwendungszeitstempel:    5a2fb907

  Fehlermodulname:    CameraRaw.dll

  Fehlermodulversion:    6.14.0.10

  Fehlermodulzeitstempel:    5a2fb7cf

  Ausnahmecode:    c0000005

  Ausnahmeoffset:    0000000000052db0

  Betriebsystemversion:    6.1.7601.2.1.0.256.48

  Gebietsschema-ID:    1031

  Zusatzinformation 1:    84f9

  Zusatzinformation 2:    84f9ab2f6bb7ddfb7335414deb06a6c5

  Zusatzinformation 3:    5354

  Zusatzinformation 4:    53549cd360dbcfab0f22584d3c93de0f

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Re: Lightroom/CameraRaw.dll constantly crashing in Developer Mode

Thanks for the update. Please turn off the GPU from the Lightroom preferences and check if that helps.

Go to Lightroom > Preferences > Performance tab > Uncheck the GPU > Restart Lightroom.

Regards,

Mohit

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Re: Lightroom/CameraRaw.dll constantly crashing in Developer Mode

This was what i did first, before i opened this thread.

rgds, Enrico

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Re: Lightroom/CameraRaw.dll constantly crashing in Developer Mode

I start Lightroom - left click a photo, click developer mode, click crop-overlay and crash:

Problemsignatur:

  Problemereignisname:    APPCRASH

  Anwendungsname:    lightroom.exe

  Anwendungsversion:    6.14.0.10

  Anwendungszeitstempel:    5a2fb907

  Fehlermodulname:    CameraRaw.dll

  Fehlermodulversion:    6.14.0.10

  Fehlermodulzeitstempel:    5a2fb7cf

  Ausnahmecode:    c0000005

  Ausnahmeoffset:    0000000000052db0

  Betriebsystemversion:    6.1.7601.2.1.0.256.48

  Gebietsschema-ID:    1031

  Zusatzinformation 1:    84f9

  Zusatzinformation 2:    84f9ab2f6bb7ddfb7335414deb06a6c5

  Zusatzinformation 3:    4358

  Zusatzinformation 4:    43584003213a5a97327722c7c8882ea4

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Re: Lightroom/CameraRaw.dll constantly crashing in Developer Mode

Correct Answer by Mohit Goyal
Adobe Employee, Sep 06, 2018

Sorry to hear that. Please try resetting the Lightroom preferences back to defaults and check if that helps.

Refer the link: How to set Lightroom Classic CC preferences

If resetting doesn't help then, you need to remove Lightroom from you machine, restart your machine and reinstall it.

Here's the download link for Lightroom 6: Download Photoshop Lightroom

Regards,

Mohit

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