Raw files Elements 11

[stevie_raf]

Just purchased new canon 7D MKii camera but my Elements 11 won't open the raw files. Help or info please

[JP Hess · Accepted solution]

The camera requires Camera Raw 8.7 or newer. That means you need Photoshop Elements 13 or newer in order to have support for the camera. The other alternative would be to download the latest DNG converter and create DNG copies that you can use with what you already have. The DNG converter is free.