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Sony A7ii ARW files not imported Lightroom

New Here ,
Feb 11, 2017 Feb 11, 2017

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Running Lightroom 2015.8 on Mac (10.12.3); no longer importing Sony ARW files from A7ii (ILCE-7M2)

Any help would be much appreciated, Thanks

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LEGEND ,
Feb 11, 2017 Feb 11, 2017

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Are you certain that you are using Lightroom 2015.8? That camera should be supported.

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New Here ,
Feb 12, 2017 Feb 12, 2017

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Yes, I am using 2015.8 (subscriber to the on-line Photographer's Package, so updated automatically)...

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LEGEND ,
Feb 12, 2017 Feb 12, 2017

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I don't know what else to suggest. I just downloaded a sample raw file generated by that camera, and Camera Raw loaded it without a problem. Go to Photoshop Help menu, about plug-ins, Camera Raw to verify that you have the latest version which is 9.8.

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Community Expert ,
Feb 12, 2017 Feb 12, 2017

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no longer importing

Are you saying that you used to be able to import them successfully but now cannot?

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New Here ,
Apr 23, 2017 Apr 23, 2017

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I have just shot with A7S and it imports correctly in Lightroom .9 but not in .10. In .10, the ARW files are not recognized. The only reason I saw this difference is that I loaded the images in .9 on my laptop but can't get them to read in my main computer with .10

Any Help Adobe?

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Community Expert ,
Apr 23, 2017 Apr 23, 2017

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As a test, I just successfully imported and opened a Sony A7S Raw file into Lightroom CC 2015.10.

What is the exact error message on your main computer?

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New Here ,
Apr 23, 2017 Apr 23, 2017

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I will try again tomorrow. When I tried last time, the images appeared as darkened, uncheck able, even though they did got me a preview. I was going to create a new catalog to see if something corrupted there, will report what I see.

Thanks for the quick response.

Sent from my iPad

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New Here ,
Apr 24, 2017 Apr 24, 2017

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I created a new Catalog and they were read and imported. Perhaps the old Catalog was corrupted.

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