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Updated Camera Raw 11 installed but photoshop & Bridge PS6 not enabling

I have Cannon CR2 files that I'm trying to open in Raw, but I get the standard error message--make sure you have the latest Camera Raw update. I've already downloaded and installed Camera Raw 11. When I open photoshop and look at Camera Raw properties in plug ins, it says 9.1.

I'm sure there is an easy and obvious solution that I'm not seeing.

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Updated Camera Raw 11 installed but photoshop & Bridge PS6 not enabling

I have Cannon CR2 files that I'm trying to open in Raw, but I get the standard error message--make sure you have the latest Camera Raw update. I've already downloaded and installed Camera Raw 11. When I open photoshop and look at Camera Raw properties in plug ins, it says 9.1.

I'm sure there is an easy and obvious solution that I'm not seeing.

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Correct Answer by JimHess
Adobe Community Professional, Nov 17, 2018
Correct Answer by JimHess
Adobe Community Professional, Nov 17, 2018

If you are using Photoshop CS6 then Camera Raw 9.1.1 is the latest version of Camera Raw you will be able to use. If the raw files are from a newer camera that isn't supported by that version of Camera Raw, then your alternative would be to download the free DNG converter and convert the images to DNG files and open those files in Camera Raw 9.1.1.

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Re: Updated Camera Raw 11 installed but photoshop & Bridge PS6 not enabling

Correct Answer by JimHess
Adobe Community Professional, Nov 17, 2018

If you are using Photoshop CS6 then Camera Raw 9.1.1 is the latest version of Camera Raw you will be able to use. If the raw files are from a newer camera that isn't supported by that version of Camera Raw, then your alternative would be to download the free DNG converter and convert the images to DNG files and open those files in Camera Raw 9.1.1.

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