can't open raw file.

recently i had purchased a new sony rx100 m5, however the photo taken from the camera can't be open with lightroom or photoshop., i had update both to latest version and renew subscription . the film extension name is DCS.00xxxxx ARW.

kindly if someone can help

View all replies

Views

635

Likes

Translate

Translate

Report

Report
More
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More

can't open raw file.

recently i had purchased a new sony rx100 m5, however the photo taken from the camera can't be open with lightroom or photoshop., i had update both to latest version and renew subscription . the film extension name is DCS.00xxxxx ARW.

kindly if someone can help

View all replies

Views

636

Likes

Translate

Translate

Report

Report
More
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More
1 Reply

Re: can't open raw file.

Correct Answer by kglad
Adobe Community Professional, Jan 24, 2017

lr 6.8 and ps cc 2017 both support cr 6.8 which is needed for your camera.

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

View all replies

Likes

Translate

Translate

Report

Report
More
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More
Reply
Loading...

Re: can't open raw file.

Correct Answer by kglad
Adobe Community Professional, Jan 24, 2017

lr 6.8 and ps cc 2017 both support cr 6.8 which is needed for your camera.

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

View all replies

Likes

Translate

Translate

Report

Report
More
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More
Reply
Loading...