updated camera raw cc to latest 10.3.0.993 now cannot open CR2 files 5D Mark IV

Hello.  Just updated the Camera Raw yesterday.  I now cannot open the same CR2 files I was working on before the update.  None of these files I shot were with Dual Pixels.  They should just be Raw files period.  Anyone else having and issue?  Did you resolve it?

I uninstalled and then reinstalled Photoshop.  This did not fix the issue.

Any help would be appreciated.

Rw

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updated camera raw cc to latest 10.3.0.993 now cannot open CR2 files 5D Mark IV

Hello.  Just updated the Camera Raw yesterday.  I now cannot open the same CR2 files I was working on before the update.  None of these files I shot were with Dual Pixels.  They should just be Raw files period.  Anyone else having and issue?  Did you resolve it?

I uninstalled and then reinstalled Photoshop.  This did not fix the issue.

Any help would be appreciated.

Rw

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Thank you for the reply.  I did more research online and started going through older files from my 5D Mark III and they worked.  I found that files from my vacation photos a couple weeks ago worked on a hit and miss bases.  especially the last two folders.

I deleted and then re-downloaded all the CR2 files.  The ones that were giving issues now work.

I am going to chalk it up to the files were corrupted and I had been lucky on the ones I had been working on up to this morning.

Better this than being unable to do anything ever again

rw

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Re: updated camera raw cc to latest 10.3.0.993 now cannot open CR2 files 5D Mark IV

Adobe Community Professional, Apr 08, 2018

I don't have that camera, but I downloaded a sample image. I have Camera Raw 10.3 installed and had no difficulty opening the file.

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Re: updated camera raw cc to latest 10.3.0.993 now cannot open CR2 files 5D Mark IV

Thank you for the reply.  I did more research online and started going through older files from my 5D Mark III and they worked.  I found that files from my vacation photos a couple weeks ago worked on a hit and miss bases.  especially the last two folders.

I deleted and then re-downloaded all the CR2 files.  The ones that were giving issues now work.

I am going to chalk it up to the files were corrupted and I had been lucky on the ones I had been working on up to this morning.

Better this than being unable to do anything ever again

rw

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Re: updated camera raw cc to latest 10.3.0.993 now cannot open CR2 files 5D Mark IV

Now if someone would tell me how to mark this as answered or how to delete I can forget this embarrassing incident

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