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Gametrailers videos are crash

New Here ,
Jan 14, 2010 Jan 14, 2010

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I am using the new FlashPlayer 10.1 beta 2 and yesterday it is updated itself. I am not sure since or something else happened, but I can not play any Flash videos on www.gametrailers.com. I am using XP Home 32 bit and Firefox 3.5.7, but I also tryied with Explorer 8 and Chrome.

I installed the debugger to, maybe it is helps solve the problem:

TypeError: Error #1009: Cannot access a property or method of a null object reference.
    at com.mtvnet.mediaplayer.reporting::ReportingManager/logPlay()
    at com.mtvnet.mediaplayer.model::ReportSettings/logPlay()
    at com.mtvnet.mediaplayer.view::ReportingMediator/handleNotification()
    at Function/http://adobe.com/AS3/2006/builtin::apply()
    at org.puremvc.as3.multicore.patterns.observer::Observer/notifyObserver()
    at org.puremvc.as3.multicore.core::View/notifyObservers()
    at org.puremvc.as3.multicore.patterns.facade::Facade/notifyObservers()
    at com.mtvnet.mediaplayer::MediaPlayerController/sendNotification()
    at com.mtvnet.mediaplayer::MediaPlayerController/logGUIEvent()
    at com.mtvnservices.media.player.gui.controller::LogGUIEventCommand/execute()
    at org.puremvc.as3.multicore.core::Controller/executeCommand()
    at Function/http://adobe.com/AS3/2006/builtin::apply()
    at org.puremvc.as3.multicore.patterns.observer::Observer/notifyObserver()
    at org.puremvc.as3.multicore.core::View/notifyObservers()
    at org.puremvc.as3.multicore.patterns.facade::Facade/notifyObservers()
    at org.puremvc.as3.multicore.patterns.facade::Facade/sendNotification()
    at org.puremvc.as3.multicore.patterns.observer::Notifier/sendNotification()
    at com.mtvnservices.media.player.gui.view.forms::LogGUIEventMediator/onEvent()
    at flash.events::EventDispatcher/dispatchEventFunction()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.core::UIComponent/dispatchEvent()
    at com.mtvnservices.media.player.gui.view.controlpanel::AbstractControlPanel/togglePlayPause()
    at com.mtvnservices.media.player.gui.view.controlpanel::ControlPanel/__play_click()

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Adobe Employee ,
Jan 14, 2010 Jan 14, 2010

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Thanks for posting, can you provide your system info including:

graphic card info ( Graphic card driver version/date).

CPU:

Also helpful if you can provide the exact video link from gametrailers where you see the crasher.

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New Here ,
Jan 15, 2010 Jan 15, 2010

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VGA: Gainward Geforce 8600 GT 256 MB PCIExpressx16 with ForceWare 195.62

CPU: Intel Celeron D 3.06 GHz 256 kb L2 LGA775 (Prescott)

Video: well, all of them. I can not play any of them, so I reinstalled the official FlashPlayer.

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Adobe Employee ,
Jan 18, 2010 Jan 18, 2010

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Go to nVidia Website, download and install the latest graphic driver for your video card. I think that could fix your issue.

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Adobe Employee ,
Mar 11, 2010 Mar 11, 2010

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Did you try updating your drivers?   Do you still have problems in beta3?   We have not been able to reproduce.

thanks

-chris

Flash Player Engineering

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