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Test Flash Player animation not working in Firefox

Explorer ,
Dec 14, 2014 Dec 14, 2014

Flash demos at the following link are not working for me on Firefox, but work fine in Chrome & Safari:  Adobe - Flash Player

I have also gotten an error on Tumblr that Flash wasn't installed. I tested it in safe-mode, when 33.02 was the latest as this is an old problem, & also tested with the latest release version 34.0.5.

This screenshot shows what i see on the Adobe Flash test page - just this dark red color fill, no animation: http://oi61.tinypic.com/2r5ten6.jpg

(Same exact image/animation with Flash 16.0.0.235)

on Chrome/Safari i see this in an animation: http://oi62.tinypic.com/2qdsm13.jpg

i tried uninstalling Flash using these instructions, rebooted, reinstalled, and no change:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

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correct answers 1 Correct answer

Adobe Employee , Dec 15, 2014 Dec 15, 2014

Safari and Firefox share the same Flash Player, so something is up with Firefox.  Are you running any ad-blocking or anti-tracking plugins? 

You might try Firefox > Help > Restart with Add-Ons disabled.

If that doesn't work, you might just try uninstalling and reinstalling Firefox.

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Adobe Employee ,
Dec 15, 2014 Dec 15, 2014

Safari and Firefox share the same Flash Player, so something is up with Firefox.  Are you running any ad-blocking or anti-tracking plugins? 

You might try Firefox > Help > Restart with Add-Ons disabled.

If that doesn't work, you might just try uninstalling and reinstalling Firefox.

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Explorer ,
Dec 15, 2014 Dec 15, 2014

yup, you're right. i just installed Firefox for the first time on an old laptop and the test animation plays fine. I did test it in safe mode though, which disables add-ons and the problem still happened, so it must be a lower level issue.  this is probably causing other problems with Flash for me all over the web. i'll try the uninstall/reinstall first when i have a chance. hopefully that works. if not, then i guess i'll have to create a new profile.

thanks

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Adobe Employee ,
Aug 04, 2017 Aug 04, 2017
LATEST

Since this is getting some activity in 2017, if you're looking at this thread now, many of the browsers have begun making it more difficult to run Flash-based content.  You may need to click to enable Flash content, or change settings in the browser.

We'll try to keep the following articles updated as the browser controls evolve, and I'd recommend trying these out before reinstalling the browser.

Enable Flash Player for Firefox

Enable Flash Player for Google Chrome

Adobe Flash Player enabled but not recognized in Windows 10 Edge

If you're still stuck, please start a new thread, so we can give you personalized advice.

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