indesign error: file is damaged (error code: 4)

[JonathanArias]

Hi, i have a file that just wont open. see below. how do i fix this?

Thanks

Jonathan

[BobLevine]

Probably toast.

Try to open a copy. Beyond that, Markzware has a file recovery service. If it works, great, if not, you don't pay.

Do you have a backup?

[JonathanArias · Accepted solution]

somebody in windows was able to open it. they made me a .idml

[JonathanArias]

hey Bob, there site say non-refundable...

[Pijnacker01]

We can try to help, as Bob mention:

InDesign DTP Bad File Recovery Service - YouTube

Instructions are here:

https://markzware.com/products/file-recovery-service/

Friendly Regards,

David Dilling

Markzware

[JonathanArias]

hello David, do you an email so i can reach you directly?

[Pijnacker01]

Yes, David AT Markzware DOT nl - retiring for the evening now (Netherlands) but will be back tomorrow morning, at it again. (The in-take fee is non-refundable. If we can fix it, there is a 99 Euro fee. If we can't, you don't have to pay that)

Friendly Regards,

David Dilling

Markzware