Can't run any Adobe CC Apps on new Mac Pro

[lbrosious]

Hi,

I am trying to install the Adobe CC applications (Namely Photoshop, Lightroom, Illustrator) on my new system running Catalina out of the box. 

I am unable to run any of these programs. They install fine as normal through the cloud, however crash immediately on start up. There must be a workaround but I dont see anything about it. 

Is anyone else on Catalina experiencing this?

[jane-e]

Hi

What version of CC applications are you trying to install? You might try this link: https://community.adobe.com/t5/Photoshop/A-letter-to-our-Photoshop-Community/td-p/10662297 and also try resetting preferences.

Jane

[lbrosious]

I am running the most up to date. I'm not sure which actual version as I'm not home with the Mac Pro. I'll check later tonight. 

[Michael Bullo]

Can you open the Adobe CC app? If so, are you signed in? If not, do so and then try opening a program.

[lbrosious]

Yes of course I'm signed in, and CC opens perfectly fine. All Adobe apps open and crash immediately. I read that these apps are not yet updated for Catalina and still have 32bit pieces. Is this true? Would I have to wait for an update?

[davescm]

See the link below for known issues with Photoshop on the Catalina OS
https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

Dave

[lbrosious]

I did see this already - I am running at least that version with no luck. Keeps crashing. Will try a reinstall. 

[Chuck Uebele]

A new PS update is out. See if that helps.

https://community.adobe.com/t5/Photoshop/Photoshop-20-0-7-is-now-available/td-p/10687924