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How do I transfer photoshop from one computer to another

New Here ,
Oct 04, 2013 Oct 04, 2013

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I recently purchased a new computer and I need to transfer my photoshop to it from my old computer.  Is there a way to do this or do I need to purchase a new one?

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correct answers 1 Correct answer

Community Expert , Oct 04, 2013 Oct 04, 2013

What if the old computer is no longer accessible and the program was terminated on it already.

Contact Adobe Customer Care, explain the situation and get your activation count reset.

http://helpx.adobe.com/contact.html

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Community Expert ,
Oct 04, 2013 Oct 04, 2013

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Which version? Which operating system? Do you have the installation disk or do you need to download it?

You will need your serial number.

You're allowed to activate the software on up to two computers simultaneously.

If you really want to move it then:

On the old computer, launch Photoshop then  click Help > Deactivate. You can leave it installed (and reactivate it later) or just uninstall it as usual.

On the new computer, install as usual.

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New Here ,
Oct 04, 2013 Oct 04, 2013

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Hi John,

What if the old computer is no longer accessible and the program was terminated on it already.

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Community Expert ,
Oct 04, 2013 Oct 04, 2013

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Hello, Monica. Youdohave two activations, so should be good to go. You might want to contact customer service to deactivate your old machine.

There is a nice article about the transfer of  Adobe software: http://prodesigntools.com/move-adobe-cs5-between-computers-or-windows-to-mac.html#more-8188

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Community Expert ,
Oct 04, 2013 Oct 04, 2013

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What if the old computer is no longer accessible and the program was terminated on it already.

Contact Adobe Customer Care, explain the situation and get your activation count reset.

http://helpx.adobe.com/contact.html

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New Here ,
Dec 29, 2016 Dec 29, 2016

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how do you do that if you downloaded it?

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New Here ,
Oct 24, 2023 Oct 24, 2023

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I have a similar question. I purchased photoshop back when you could outright own the program. I have been using it on my MacBook Pro since 2008. I just got a new MacBook and photoshop won't work on the new laptop now. It's saying I need some sort of code. But that's confusing bc I won the program. 

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Community Expert ,
Oct 24, 2023 Oct 24, 2023

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Photoshop CS6 will not install or run on newer Macs. Can't recall the exact MacOS version.

 

This has nothing to do with activation or serial numbers. It just won't work. You need a newer Photoshop version.

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Community Expert ,
Oct 24, 2023 Oct 24, 2023

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LATEST

@Heather331376301dkf 

Be better to create a new discussion rather than adding to this 10 year old discussion which is not actually relevant to your issue.

 

Macs have not been able to run CS6 (or earlier) since 2019 when macOS Catalina was released.

 

Your new MacBook is running either Ventura or Sonoma. Only Cloud versions of Photoshop will run on those operating systems. Unfortunately, new computers often mean new versions of software you already purchased, particularly for Macs.

 

Of course, if you've already got a Cloud subscription plan, there is no extra cost to upgrade your software to run on a new Mac. That's the convenience of the Cloud. However, if you're coming from a Creative Suite version (as you are) then you'll need to subscribe.

 

If you don't need the Cloud version, and its associated monthly costs, then you could explore Photoshop Elements which is a smaller, more consumer-oriented version of Photoshop - albeit a completely different interface - which you can purchase outright.

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Guest
Nov 26, 2015 Nov 26, 2015

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You can do it using this tutorial:

How to copy Photoshop to new computer
It moves Photoshop itself, all the files, presets, brushes etc.

They also have one for Creative Suite in general, worked to move CS5 for me:

How to copy Creative Suite to new computer

Hope this helps!

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New Here ,
Feb 24, 2016 Feb 24, 2016

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Something like this for Mac?

Thanks

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Engaged ,
Sep 03, 2016 Sep 03, 2016

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rerifro wrote:

Something like this for Mac?

Thanks

Invest in an external drive and set up Time Machine.

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Guest
Jun 20, 2016 Jun 20, 2016

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first place to check is your online Adobe account. You will have one if you ever registered the program, or if you purchased it directly from Adobe… Just log in with your Adobe ID and all your serial numbers will be listed there.  If you don’t see it, then try registering your product now and see if it appears there. As a last resort, you may be able to retrieve it from the computer itself using a free utility like Belarc Advisor (Windows) or Product Key Finder (Mac) – which will recover and tell you the activation keys for the programs on your system.

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New Here ,
Nov 11, 2016 Nov 11, 2016

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I came to this forum and there's some good answers. For me, my circumstance is once my computer crapped itself I started using one I borrowed from a friend. After borrowing it from the friend, I activated my account on an iMac of mine as well as the borrowed laptop. Now I've bought my own laptop and am transferring between the two laptops.

So you log in to your account online. You go to the tab that says "Plans & Products", then click the link that says "Manage Plans." From there go to your "Activated Devices" heading and it will show under it whatever computers it's activated on. Deactivate from the computer you no longer need and then you just download the software onto the new computer and sign in and activate it like you did before.

This works both on iMac and Windows for me.

Computers used: iMac 2011 27", Dell Windows 7 Netbook and HP 2016 Windows 10 laptop.

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New Here ,
Dec 04, 2016 Dec 04, 2016

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I don't see anything at all under Plans.  I DO have three products, and there are two I'd like to transfer.  Is there another way to get at the page where I can my activated devices?

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New Here ,
Dec 04, 2016 Dec 04, 2016

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P.S. I'm trying to move the software from a PC to a Mac. When I try to do the install on the Mac, the install software doesn't recognize the serial number from my PC installation.

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Community Expert ,
Jan 09, 2017 Jan 09, 2017

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pl, you can activate on two machines with different OS, if you are using Creative Cloud, that does not require a serial number. It is not the case for Creative Suite versions.

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New Here ,
Sep 08, 2020 Sep 08, 2020

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Hi I have the same problem. My original computer broke years ago and managed to use another computer in the mean time to finish my courses. I later managed to buy my own computer and transfered the program with no issues. The problem is I was able to access my adobe creative suite and transfer because I was still in college and the college had their own proprietary e-mailimg system, which I no longer have access to due to it being many years ago. So now my laptop that I've been using is old and slowing down and am a bit worried if I buy a new computer I wont be able to use my Adobe suite due to maybe having to use a new product key. Regrettably this pandemic isn't  helping either so if there is a way to transfer the software and be able to use it right away would be beneficial to me right now due to the lack of work in my area. Thanks in advance.

 

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New Here ,
May 15, 2017 May 15, 2017

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I want to move my photoshop to another laptop. How can I do that? Need answers ASAP.

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Community Beginner ,
Jun 02, 2017 Jun 02, 2017

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I'm pretty sure if you go and log in to your Adobe Account, Adobe ID, you should be able to get to your Serial Number/license/key under Plans & Products.  If you don't have the disks you can go to Download Adobe Creative Suite 6 applications and download them.

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