Upgraded camera raw, now can't use photoshop.

[Photomadd]

Macbook Pro running El Capitan. Photoshop v. 19.1.9 Today Adobe "told me" to upgrade Camera Raw, so I clicked upgrade. Now Photoshop will not open any image files - not jpgs, not tiffs. Dialogue box says 'Could not complete your request because file not found".

When I tried to open a Raw file, dialogue box says 'Camera Raw cannot complete your request because file not found'.

DISASTER!

Any help out there please?

Also, I want to upgrade laptop to Sierra but can't seem to upgrade to any version beyond what I'm on (10.11.6). Laptop 2015. Not exactly ancient. ....

Thanks.

[andrewh25056735]

I have exactly the same problem. When I try to open from the Apps section it shows Camera Raw as up to date but it wont let me open it. Help.........

[Photomadd]

Yep. Same. I tried that too.

[elise7]

I'm having exactly the same issue and I'm running Sierra (10.12.6) and Photoshop 20.0.7. I cannot open any jpg/tiffs but can open pngs. Tried to reinstall Photoshop which didn't work, and cannot seem to uninstall the latest update of Camera Raw which I'm sure would fix this issue.

[Jeff Arola]

You can downgrade to camera raw 10.5 with the installer from here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

[mikelemike]

I'm having the same issue, unfortunatley that didn't remedy it as there's a version of Camera Raw on my hard drive already. Do you have any other suggestions?  

[brunod25020286]

Another possibility if you have a backup on another HDD/SSD of your System. Copy/paste the Camera Raw.plugin file from the backup to your disk system: HDD/SSD→Library→Application Support→Adobe→Plug-Ins→CC→File Formats→Camera Raw.plugin

[Matthias.G.ermany]

better you install the lastest compatible version 11.4.1 for os x 10.12.
http://download.adobe.com/pub/adobe/photoshop/cameraraw/mac/11.x/CameraRaw_11_4_1_mac.dmg

[Lumigraphics]

Just a note, a 2015 MBP can run any current version of macOS including Mojave and Catalina. Downloads are in the Mac App Store.

[Matthias.G.ermany]

today i get the info about the update to 12.0.1.

it seems to be for me, that adobe are only interested to fix the bugs in cantalina and not in old os.
please stop the wrong update notes in adobe cloud. for  photoshop 21 I get not upgrade information on osx 10.12. Only on my win10 pc. so it‘s a easy way to stop the wrong update notes.

[Jeff Arola]

The 12.0.1 update is to specifically address getting the camera update on unsupported macs such as El Capitan and Sierra.

It doesn't install camera raw 12 on those machines, but rather it installs camera raw 11.4.1.

[Matthias.G.ermany]

interessting information, but how could a user unterstand this Troubleshooting?
you installed 12.0. than you find in world wide web the information that 12. isn‘t compatible anymore.
and ktoday you get a note for 12.0.1 which is only install 11.4.1 for not supported os.
please edit the release notes in adobe cloud.

edit: yeah it works on os 10.12.6. camera raw 12.0.1 install 11.4.1.
but the german release notes dont‘t tell this important note!