Почему с меня дважды сняли оплату в феврале 2021 года

[Нина5FE6]

I would like to know why I was charged twice this month 

[Personal information removed by moderator.]

[John T Smith]

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[Alina23237387vydp]

 

 

Здравствуйте! В феврале с меня сняли оплату за мой план дважды: 11 и 19 февраля. Скажите, как я могу вернуть средства?