• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Проблемы с оплатой

New Here ,
Apr 23, 2022 Apr 23, 2022

Copy link to clipboard

Copied

Добрый день!
Оплатил месяц подписки на фотошоп план 20гб за 9.99$ и до сих пор висит такая фраза, а прощло уже более 5 дней со дня оплаты:
- Выставление счетов и оплата. Мы получили оплату за новый тарифный план. Вскоре вы сможете управлять планом.

 

А сегодня фотошоп написал, что оканчивается пробный период. Подскажите в чем проблема?

Views

147

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 23, 2022 Apr 23, 2022

Copy link to clipboard

Copied

Moving thread to the Account, Payment, & Plan forum from Photoshop ecosystem

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 23, 2022 Apr 23, 2022

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 24, 2022 Apr 24, 2022

Copy link to clipboard

Copied

LATEST

Please confirm your subscription is active by logging-in below.

https://account.adobe.com/plans

 

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines