Проблемы с оплатой

New Here ,
Apr 23, 2022 Apr 23, 2022

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Добрый день!
Оплатил месяц подписки на фотошоп план 20гб за 9.99$ и до сих пор висит такая фраза, а прощло уже более 5 дней со дня оплаты:
- Выставление счетов и оплата. Мы получили оплату за новый тарифный план. Вскоре вы сможете управлять планом.

 

А сегодня фотошоп написал, что оканчивается пробный период. Подскажите в чем проблема?

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Adobe Community Professional ,
Apr 23, 2022 Apr 23, 2022

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Moving thread to the Account, Payment, & Plan forum from Photoshop ecosystem

 

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Adobe Community Professional ,
Apr 23, 2022 Apr 23, 2022

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Adobe Community Professional ,
Apr 24, 2022 Apr 24, 2022

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1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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