• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

Проблемы с оплатой

New Here ,
Jan 30, 2024 Jan 30, 2024

Copy link to clipboard

Copied

Здравствуйте, я не могу внести изменения в платежные данные, просто не работает кнопка. Как связаться с командой для решения данного вопроса? Спасибо

Views

73

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 30, 2024 Jan 30, 2024

Copy link to clipboard

Copied

Thanks for your question. Please use a different device to complete the steps listed in https://adobe.ly/3SeIYyi to update the payment method. The current device may be blocked from contacting us or updating the needed information.

 ^JW

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 30, 2024 Jan 30, 2024

Copy link to clipboard

Copied

Спасибо Джеф, к сожалению не работает и на другом устройстве. Подскажите пожалуйста что еще я могу сделать? У меня срочный вопрос, не могу работать

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 30, 2024 Jan 30, 2024

Copy link to clipboard

Copied

I am sorry, Оксана; you can reach our support team at https://adobe.ly/49bxker. If the window fails to auto-open, then try using a different network. You will need to work directly with our support team if you can't update the payment method yourself, Оксана. ^JW

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 30, 2024 Jan 30, 2024

Copy link to clipboard

Copied

LATEST

and type "agent" in the chat field to bypass the bot.

 

p.s. in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines