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Срочно отпишитесь от карты!

New Here ,
Oct 03, 2022 Oct 03, 2022

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Hello. I have lost access to the account that has a monthly subscription. I don't know my email or password, I don't have access to my account either. But the money is debited from my bank account at $21 every month! How can I unbind? Support contact me! I don't remember which email was attached! Get off my card!

 

Get into contact with me! My email is [personal information removed in compliance with Adobe's privacy policy:

https://community.adobe.com/t5/community-help/guidelines-and-tips-for-the-adobe-community/td-p/47881...]

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Community Expert ,
Oct 03, 2022 Oct 03, 2022

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Let me move this to the Account, Payment, & Plans forum for you, which is the appropriate forum for your question.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

 

This is a public forum, not Adobe support. Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.
LinSims_0-1628856392489.jpeg

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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