誤操作訂閱，請求退款

[fulafila]

1. 今天因誤操作導致訂閱了年會員，現已立即取消訂閱，請幫忙推款，謝謝！

[jane-e]

@fulafila 

I've moved your post from Using the Community to Account, Plan, & Billing. Adobe Help says they process refunds within 5-7 business days.

UNDERSTAND REFUND TIMELINES

Adobe processes refunds within 5–7 business days. However, the funds could take longer to show on your account, depending on the payment method used.

A confirmation email is sent when the refund is complete. If you have online access to your credit account, your refund could appear earlier than on a paper statement.

Details here:

https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html#:~:text=Adobe%...

You can confirm your cancellation here:  https://account.adobe.com/plans.

 https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Jane

[thatsmauri]

Refunds may take up to 5 to 7 business days.

If you don't get your refund by the end of next week, then please get in touch with Customer Care.

[kglad]

p.s. if you do need to contact adobe support, type "agent" in the chat field to bypass the bot.