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결제가 두번됐어요

New Here ,
May 04, 2020 May 04, 2020

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처음에 결제를 위해 카드정보 등을 입력했고, 그걸로 결제가 한번 되었는데

이후에 결제수단의 오류가 났다는 메시지를 보고 결제수단을 재입력했습니다.

그래서그런건지 잠시 후에 결제가 두 번이 됐습니다.

중복 결제된 건을 취소하고 환불해주세요 당장.

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Account management, Creative Cloud, New user

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Adobe Community Professional ,
May 04, 2020 May 04, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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