일러스트 프로그램이 중복 결제 되었어요.

[magnificent_Companion4344]

나는 일러스트 프로그램 하나를 샀는데,

두번 결제가 되었습니다.

다른 하나는 환불해 주세요.

[kglad]

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

[magnificent_Companion4344]

I paid for Illustrator, but it was charged twice. The amount was taken from my card two times.

[magnificent_Companion4344]

When I clicked that link, I saw the plan I purchased.

[kglad]

check with your bank to see if it was debited more than once.

[Shivangi_Gupta]

Hi @magnificent_Companion4344,

We appreciate you reaching out. As per your account details, I can see that you subscribed to Adobe Illustrator on June 04, 2025 and cancelled on the same day. Adobe initiated a refund instantly which should have been credited to your bank account within 12-14 days.

However, there was another purchase made for Adobe Illustrator on June 08, 2025 for which another refund was initiated in July.
Did you not receive it? Did you check with your bank? Did you contact us 4 months ago when the refund was initiated?

Let us know.

^Shivangi