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학생용 모든앱 결제

New Here ,
May 24, 2021 May 24, 2021

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제가 저번에 학생용이 있는줄 모르고 개인용으로 일러스트를 삿었는데 오늘 학생용으로 모든앱을 샀거든요 근데 결제는 완료되어있는데 제 계정에 프로그램이 저번에 샀던 일러스트 밖에 안뜨고 프로그램이 별도로 구매하라고 뜨는데 어떻게 된건가요???

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Adobe Community Professional ,
May 24, 2021 May 24, 2021

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
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Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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