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환불처리가 되었나요?

New Here ,
Apr 01, 2024 Apr 01, 2024

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주문번호 : AB04019100841CKR

주문번호 : AD02342800263EKR

 

위에 2개가 환불처리가 정상적으로 되었는지 궁금합니다.

 

시스템적으로 환불 처리가 되었나요?

 

돈은 늦게 들어와도 괜찮아요

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Community Expert ,
Apr 01, 2024 Apr 01, 2024

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check your account, https://account.adobe.com

 

if there's a problem AND you purchased from a mobile store contact the mobile app store.

 

if there's a problem and you purchased from adobe, contact adobe support.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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