환불 관련

New Here ,
Jul 04, 2022 Jul 04, 2022

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요번년도 3월쯤에 결제하고 그 다음달부터 들어가지도 않고 계속 안썼는데 어떻게 취소하는지 너무 어려워 결제 계정 카드에 아예 안쓰는 달부터 돈을 안넣었습니다. 근데 엊그저께 다른일 때문에 그 카드에 돈을 넣었는데 바로 빠져나가더라구요 그래서 취소를 하려보니까 플랜도 없다하고 컴맹이라 어떻게 해야될지 모르겠네요  

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Adobe Community Professional ,
Jul 04, 2022 Jul 04, 2022

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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